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TELEXISTENCE

RaaS provider automating retail and logistics

Product Manager - Retail System

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in computer science, engineering, business, or a related field, or equivalent practical experience.
  • A strong technical background and the ability to understand technical concepts, constraints, and trade-offs and discuss them with engineering teams.
  • Hands-on experience developing applications or systems as an engineer.
  • Basic knowledge of web application technologies, including API and database design principles and cloud platforms.
  • Experience with Agile development methodologies and tools, including writing user stories, defining acceptance criteria, and managing backlogs.
  • Ability to identify problems from the customer or user perspective and lead work from specification through execution.
  • High attention to detail, including identifying bugs and specification gaps.
  • Fluent Japanese and business-level English.
  • At least three years of experience in technical product management or a closely related role, with a track record of successfully launching software products.
  • Ability to prioritize competing needs and solve problems analytically.
  • Experience coordinating cross-functional teams, particularly frontend and backend engineering teams.
  • Ability to work in a fast-paced environment with changing priorities.

Responsibilities

  • Drive product vision and strategy by coordinating cross-functional teams, defining clear requirements, and using user insights to continuously improve the robotics solutions platform as it expands from current launch partners to a broader market of expansion stores.
  • Create and maintain a comprehensive product roadmap aligned with business goals and user needs; define the product vision, goals, and success metrics with stakeholders; prioritize features and enhancements based on customer feedback, market trends, and business value; and balance short-term tactical requirements with long-term strategic goals.
  • Work closely with business development and operations teams to collect customer and market data, identify product challenges and opportunities, define customer value, and incorporate insights into customer journeys and the product roadmap.
  • Lead development of detailed product specifications and improvement proposals while maintaining a system-wide perspective and deep expertise in a specific software component.
  • Drive planning, design, release, and post-release improvement cycles for new features, including user interface and user experience considerations, and proactively detect risks such as bugs and specification gaps to improve quality.
  • Manage development projects from prototyping through launch in collaboration with engineers, designers, and business teams, selecting and implementing approaches that maximize customer value.

Desired Qualifications

  • Experience in robotics, the Internet of Things, or a related field.
  • Advanced understanding of the software development lifecycle beyond basic Agile methodologies.
  • Familiarity with user-centered design principles and practices, including design thinking and user experience research.
  • Advanced knowledge of web and cloud technologies, including microservices architecture and cloud infrastructure management.
  • Presentation and stakeholder-management skills, including the ability to explain complex technical concepts clearly to non-technical audiences.
  • Knowledge of or strong interest in robotics, automation, or retail technology, with a focus on applying them to increase business value.

About the Company

TELEXISTENCE

RaaS provider automating retail and logistics

TELEXISTENCE designs and operates robots that blend AI with remote control under a robotics-as-a-service model to automate labor tasks in retail and logistics. Its TX SCARA robot restocks beverages by using an AI system called Gordon to detect low stock and perform replenishment, handling up to about 1,000 bottles or cans per day with onboard NVIDIA Jetson edge AI; if the AI isn’t reliable, a human operator can take control remotely via a telepresence/VR interface. The company stands out by combining AI, remote operation, and ongoing RaaS contracts, backed by large funding and partnerships to scale mass production and expand internationally, including collaborations like Astra with Seven-Eleven Japan. TELEXISTENCE’s goal is to reduce labor shortages and boost efficiency by deploying versatile robots at scale across retail and logistics.

Company size
51-200
Company stage
Series B
Total funding
$197.5M
Headquarters
Tokyo, Japan
Founded
2017

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