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Core One

National security and intelligence services

Principal Support Administrator

Full-Time
$100k - $140k
Expert
Bachelor's, Associate's
McLean, VA, USA
In Person
Administrative & Executive AssistanceExecutive Support
No H1B Sponsorship
US Top Secret Clearance Required

About the job

Requirements
  • Working knowledge of mission priorities to proactively manage and deconflict calendars and determine which issues need to be brought to the principal’s attention.
  • Working knowledge of Agency and Intelligence Community structure, regulations, policies, and protocols to represent the principal and complete routine to moderately complex tasks.
  • Working knowledge of Agency and Intelligence Community administrative processes, policies, procedures, and internal support discipline applications and databases to fulfill duties and guide and teach other administrative support personnel.
  • Working knowledge of the roles, responsibilities, and interrelatedness of the supported principal’s organization, the Intelligence Community, and the organizations and executives with whom the principal regularly interacts.
  • Working knowledge of current practices associated with filing and tracking systems, including rapid storage and retrieval of information.
  • Extensive working knowledge of Microsoft Office Suite applications, including Outlook, Word, PowerPoint, and Excel, and other tools to format and adapt correspondence for presentation; ability to track edits and multiple document versions.
  • Working knowledge of travel activities to support planning and scheduling travel arrangements.
  • Ability to communicate clearly and concisely, conveying moderately complex ideas and information on technical or administrative mission-related issues in an organized, logical, credible, and courteous manner appropriate to the situation, topic, listener, and principal’s perspective or position.
  • Four to five years of progressively responsible administrative support experience, including at least one to two years of executive-level administrative support experience.
  • High school diploma or GED.
  • Current TS/SCI clearance with polygraph.
Responsibilities
  • Proactively manage calendar and schedule items using knowledge of the principal’s role, responsibilities, supported mission, and broader mission priorities.
  • Coordinate with work units within or superior to the principal’s organization and with internal and external contacts to resolve calendar conflicts using working knowledge of protocol; notify attendees and their staffs of scheduled calendar items.
  • Prioritize unscheduled demands and determine which issues require the principal’s attention, using sound judgment and knowledge of mission priorities and Agency or Intelligence Community concerns.
  • Seek information from appropriate Agency, Intelligence Community, or external resources to prepare background information the principal needs to address issues and concerns; track assigned actions through completion and response.
  • Place and answer phone calls for the principal using proper protocols.
  • Serve as the principal’s liaison with officers at all levels inside and outside the organization, exercising tact, diplomacy, and discretion.
  • Communicate the principal’s requirements and priorities orally or in writing on routine to moderately complex mission-related issues.
  • Respond accurately to routine to moderately complex questions and technical or administrative issues and requests by phone, in person, or in writing via email, letter, or memorandum.
  • Maintain and expand professional contacts and working relationships with Agency, Intelligence Community, internal, and external personnel to influence work outcomes, including contacts beyond the principal’s organization.
  • Draft routine to moderately complex correspondence on the principal’s behalf, emulating the principal’s style and voice.
  • Format, proofread, and edit correspondence and other documents for clarity, accuracy, grammar, and conformance with Agency or Intelligence Community guidance; route correspondence, track it through completion, and track edits and document versions as needed.
  • Establish or improve records management plans in accordance with protocols; maintain and archive files, and organize physical and digital records and information for easy retrieval.
  • Compile or review meeting packages, briefing books, and background materials for accuracy and completeness; evaluate content and highlight key meeting details.
  • Select meeting venues and arrange logistics and security, including audio/video capabilities, room size, transportation, travel time, parking, visitor requests, clearances, badges, and escorts, so the principal and attendees have required access and resources.
  • Coordinate proposed travel plans with appropriate offices to ensure itineraries meet the principal’s requirements, including coordinating itineraries and passports or visas for accompanying travelers when needed.
  • Secure transportation and lodging reservations through the internal travel system; prepare and submit travel and temporary-duty requests as required, and follow up to ensure requirements are met.
  • Manage day-to-day office operations and improve workflow; clarify assigned roles and tasks, track administrative support actions through completion, and monitor and follow up on projects and initiatives.
  • Prepare and submit mandatory or other reporting documentation on the principal’s behalf.
  • Confirm the principal’s mandatory or other training requirements and advise and remind the principal of requirements and completion deadlines.

About the company

Core One provides intelligence, security and mission-support services to United States government customers. Its capabilities include intelligence analysis, operations support, training, language services, technology and other specialized work for defense and national security environments. The company assembles cleared professionals and program teams around agency requirements, often operating alongside government personnel. Core One is best understood as a federal contractor supporting sensitive missions rather than a consumer technology company or a similarly named commercial business. Its workforce combines specialist delivery, customer support and business operations.

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