Environmental Services Worker/Housekeeper

Responsibilities

POSITION SUMMARY

The Housekeeper is responsible for daily housekeeping routines such as cleaning patient rooms, offices, and public areas, while ensuring a safe and risk-preventive environment within OSHA and Infection Control regulations.

QUALIFICATIONS

Experience:   High School Diploma or equivalent is preferred.  A minimum of two (2) years’ experience in housekeeping duties, preferably in a health care facility.

Additional Requirements: Must be able to work with minimal supervision.  May be required to work overtime and flexible hours.

Qualifications

PRIMARY RESPONSIBILITIES

Perform routine cleaning tasks of patients rooms, offices and public areas as assigned by supervisor:
Vacuum, dust, mop, sweep and take out trash.
Ensure adequate linens are kept in facility.
Clean areas with disinfectants.
Refill supplies (paper products, soap, etc.)

Ensure clean and nice appearance of floors; stripping, cleaning, waxing, and general care.

Keep cleaning supplies and equipment safely stored when not in use and away from patient access when in use.
Assist Housekeeping Supervisor and Manager as needed.
Report any situations that may affect the health and well-being of patients or employees.
Assist in assuring a safe and risk preventive environment.
Comply with established measures for infection control, OSHA regulations and Safety/Risk Management plans, policies and procedures.
Use time constructively and in an organized manner to accomplish assigned responsibilities.
Address patients, visitors, and co-workers in a pleasant and respectful manner.
Assist in any emergencies that may arise.
Adhere to facility, department, corporate, personnel and standard policies and procedures..
Attend all mandatory facility in-services and staff development activities as scheduled.
Adhere to facility standards concerning conduct, dress, attendance and punctuality.

Support facility-wide quality/performance improvement goals and objectives.
Maintain confidentiality of facility employees and patient information.

Note:  The essential job functions of this position are not limited to the duties listed above. May be called upon to complete other duties as directed or assigned by supervisor.

KNOWLEDGE, SKILLS, AND ABILITIES

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS.  THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.

Knowledge of basic housekeeping duties.
Knowledge of all code procedures.
Knowledge of risk and safety precautions.
Skill in organizing and prioritizing workloads to meet deadlines.
Skill in telephone etiquette and paging procedures.
Effective oral and written communication skills.
Ability to recommend/take corrective courses of action that would improve the functioning of the department’s systems.
Ability to communicate effectively with patients and co-workers; ability to read and speak           English.
Ability to adhere to safety policies and procedures.
Ability to use good judgement and to maintain confidentiality of information.
Ability to work as a team player.
Ability to demonstrate tact, resourcefulness, patience and dedication.
Ability to accept direction and adhere to policies and procedures.
Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
Ability to work in a fast-paced environment.
Ability to meet corporate deadlines.
Ability to react calmly and effectively in emergency situations.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION.  MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.

Ability to work a 40-hour work week.
Ability to move continuously is required in the completion of job requirements.
Ability to operate machinery and equipment as listed below.
Ability to sit, stand, walk, bend, stoop, squat, crouch, kneel, balance, push, pull, and twist. 
Lifting and carrying up to 50 pounds may be required without assistance.
Ability to work under any weather conditions inside or out without regard for temperature, anytime of the day or night.
Ability to read, write and follow simple instructions.
Ability to use hands in the performance of cleaning duties and the use of cleaning equipment.
Ability to handle a variety of repetitive tasks.
Ability to exert up to 80 pounds of force to move objects.
Ability to respond to exposure to blood and bodily fluids.

MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:

THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.

Vacuums, buffers, extractors, dispensers and other various related equipment.
Telephone and paging system.
Cleaning agents.
Cleaning carts.
Policies, procedures, plans and program manuals.