F

Frasers Group

Multi-brand sports and fashion retailer

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeNova Gorica, SloveniaIn-person

About the Job

Requirements

  • At least 3 years of experience managing a store or retail unit.
  • Ability to positively influence key business indicators, including sales, labor costs, and inventory shrinkage.
  • Demonstrated experience leading, motivating, and developing employees.
  • Ability to work effectively and manage multiple tasks within strict deadlines.
  • Commitment to maintaining high standards of store presentation and customer service quality.
  • Strong commercial orientation and ability to analyze sales results, business reports, and store performance indicators.
  • Strong organizational and communication skills.
  • Ability to make decisions and independently resolve operational challenges.
  • Good knowledge of retail work and inventory management.
  • Computer skills, including MS Office and business information systems.
  • Active command of English is required.

Responsibilities

  • Manage store activities and meet expectations for all key performance indicators.
  • Plan workloads to ensure a productive and efficient team.
  • Make confident decisions and communicate them effectively to the team.
  • Ensure procedural compliance while maintaining a safe and healthy environment for the team and customers.
  • Coach and train the team in best practices, and provide evidence of best practices during area or regional visits.
  • Use business communication tools to monitor task completion and adherence to deadlines.
  • Use reports to ensure weekly payroll control and resolve issues promptly and efficiently.
  • Plan store schedules in line with store trading patterns and business expectations.
  • Manage payroll-processing compliance and resolve issues effectively.
  • Drive excellent performance in payroll controls by observing individual departments and using effective practices.
  • Maintain an organized and consistent daily structure to ensure store compliance, customer service, and safety standards.
  • Guide the team to work within company-defined timeframes and set realistic daily expectations.
  • Understand the business and customer expectations, and motivate the team to deliver an excellent customer experience.
  • Understand product features and benefits and train the team to increase sales opportunities.
  • Understand assigned key performance indicator targets, communicate them clearly to the team, actively track progress, and motivate the team to achieve them.
  • Understand the store industry, business challenges, competitors, and customers, and apply strong business awareness.
  • Use reports to analyze and manage the performance of key products to influence sales and profitability.
  • Explain merchandising guidelines to the sales department and support commercial performance and efficiency.
  • Identify internal talent and development opportunities, and manage performance to encourage and reward excellent performance.
  • Take responsibility for personal development and constructively receive development feedback.
  • Plan development and create a clear team succession plan to support the next generation and company growth.
  • Create an environment that encourages and fairly rewards performance.
  • Understand and promote Frasers Group core values and train the team to put those values into practice.
  • Work with the team to gather feedback on new ideas and contribute to the wider business.
  • Inspire the team and act as a role model.
  • Develop, train, and motivate the team to achieve success, and hold team members accountable when needed.
  • Take responsibility for the store and its results.
  • Develop relationships with the store team and ensure everyone works toward shared goals.
  • Work closely with the area manager and contribute to the success of the wider area.

About the Company

Frasers Group

Multi-brand sports and fashion retailer

Frasers Group is a British retail conglomerate with a portfolio of sports, fashion, and lifestyle brands, operating a large network of stores and online platforms. It buys and integrates brands and retailers (often distressed), revamps them, and sells through its multi-brand formats along with services like Frasers Plus and a retail media network. The Elevation Strategy guides its shift from discount, high-volume sales toward a more premium positioning by strengthening brand partnerships and customer experience across physical and digital channels. The company’s goal is to grow a premium, multi-brand portfolio and sustain expansion through both brick-and-mortar and online channels, supported by financial services and media capabilities.

Company size
10,001+
Company stage
IPO
Headquarters
Mansfield, United Kingdom
Founded
1982

Recently Posted Jobs

Explore more opportunities at Frasers Group

See more jobs