New Castle Building Products

Supplies roofing and exterior building materials

Warehouse Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timeNorthborough, MA, USAIn-person

About the Job

Requirements

Knowledge of logistics, including carriers and shipping policies and procedures.
Working knowledge of Department of Transportation rules and regulations.
Ability to deliver superior customer service.
Ability to manage time effectively and adapt quickly to changing priorities.
Accuracy and attention to detail.
Ability to work independently with some direction.
Effective listening and good phone skills.
Problem-solving and analytical ability.
Strong organizational skills.
Comfort working in a fast-paced environment and ability to multitask.
Ability to follow written instructions and documented procedures.
Ability to handle difficult customers with diplomacy and tact.
Ability to work productively with a wide range of people.
Class A commercial driver's license is a plus.

Responsibilities

Lead the warehouse and driver staff to ensure efficient operations.
Comply with federal, state, local, and Department of Transportation regulations, as well as material-handling and shipping requirements; enforce adherence and advise management on needed actions.
Establish and monitor safety and security procedures to safeguard warehouse operations and contents.
Maintain technical and computer skills and effectively use distribution and office software.
Maintain the physical condition of the warehouse by inspecting equipment, issuing repair work orders and replacement requisitions, and coordinating repair and maintenance schedules with the Fleet and Safety Coordinator.
Schedule and assign employees, and follow up on work results to complete warehouse operational requirements.
Coach, counsel, and discipline warehouse staff; plan, monitor, and appraise job results.
Coordinate activities with the branch manager, department heads, and branch sales personnel.
Attend company meetings as requested.
Perform other duties as assigned.

New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We are looking for team members who will display and share these values with fellow employees and customers.

Our location based in Northborough, MA is seeking an Warehouse/Operations Manager. In this role you will be responsible for maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.

Responsibilities:

Take on the responsibility for efficiently leading an operations team with warehouse and driver staff.
Comply with federal, state, local and DOT regulations as well as material handling and shipping requirements; enforcing adherence to requirements; advising management on needed actions.
Safeguards warehouse operations and contents by establishing and monitoring safety and security procedures.
Maintain technical and computer skills and capability to effectively use distribution and office software.
Maintains physical condition of warehouse; inspecting equipment; issuing work orders for repair and requisitions for replacement. Coordinate schedule of repairs and maintenance with Fleet and Safety Coordinator.
Completes warehouse operational requirements by scheduling and assigning employees, following up on work results.
Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
Coordinate activities with branch manager, department heads and branch sales personnel.
Attend company meetings as requested.
Contributes to team effort by accomplishing related results as needed.
You will be expected to perform other duties as assigned.

Requirements:

Knowledge of logistics, including carriers, shipping policies and procedures
Delivers superior customer service
Manages time effectively and adapts quickly to changing priorities
Accuracy and attention to detail
Able to work independently with some direction
Effective listening and good phone skills
Problem-solving and analytical ability
Superior organizational skills
Comfortable in fast-paced environment
Able to multi-task
Capable of following written instructions and documented procedures
Able to handle difficult customers with diplomacy and tact
Team player who works productively with wide range of people
Working knowledge of Department of Transportation (DOT) rules and regulations
Class A CDL is a plus

Benefits?

Competitive Pay
Benefits: Medical / Dental / Vision / Life Insurance
401(k) with discretionary employer match
Paid vacation and Holidays
Yearly reviews with opportunities to advance your career based on performance

About the Company

New Castle Building Products

Supplies roofing and exterior building materials

New Castle Building Products supplies exterior building materials to professional contractors and property owners across the northeastern United States. Its branches sell roofing and waterproofing products for commercial buildings alongside shingles, siding and other materials for homes. Customers buy products sourced from building material manufacturers, with local sales teams arranging quotations and jobsite delivery. The company also operates New Castle Metal, which fabricates architectural sheet metal for roof systems, perimeter edges and custom project requirements. Founded in 2002 after the purchase of an older roofing supply business, New Castle is headquartered in White Plains, New York.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: White Plains, NY
Founded: 2002

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