The candidate must be bilingual in English and Spanish.
The candidate must have a bachelor's degree in Information Technology, Business/Operations Analysis, or a related field.
The candidate must have at least 2 years of experience in database report writing using SQL or a related field.
The candidate must have strong hands-on database management experience in an enterprise resource planning environment.
The candidate must have experience managing enterprise resource planning and customer relationship management environments.
The candidate must have experience with Microsoft Office, including Word, PowerPoint, Access, Outlook, and Excel.
The candidate must have experience with Microsoft SQL Server.
The candidate must be able to port data between applications and platforms.
The candidate must be proficient in troubleshooting highly technical problems involving database structures, reporting tools, and data analysis.
The candidate must understand root cause analysis and corrective action methods and be able to communicate issue information and updates.
The candidate must be able to handle multiple project deadlines with minimal guidance.
The candidate must have strong oral and written communication skills.
Responsibilities
Assist with the development and maintenance of enterprise resource planning systems.
Perform database administration, data consolidation, data analysis, and management reporting.
Conduct business systems analysis, project management, workflow analysis, and technical communication.
Provide project coordination and functional expertise for improvements and enhancements to mission-critical, enterprise-wide information systems.
Track and control projects for assigned modules or systems.
Serve as a liaison between functional and technical resources to manage new system functionality, upgrades, and system modifications.
Perform day-to-day problem analysis, issue tracking, and resolution.
Plan projects, including cost, resource, time, and implementation estimates, and track progress.
Respond to emergent problems while maintaining focus on long-range projects and immediate system-functionality needs.
Provide functional expertise as a subject matter expert for specific modules within enterprise-wide systems.
Desired Qualifications
Experience with customer relationship management integration is a plus.
Experience in the logistics field is preferred.
Job Description
The ERP Analyst will assist with the development and maintenance of the Enterprise Resource Planning system(s). He/she will be responsible for database administration, data consolidation, data analysis, and management reporting.
This is a professional information technology and business analysis position supporting company-wide business systems, such as ERP and CRM. This position reports to the Director / Manager of Enterprise Business Systems. The primary duties of this position include business systems analysis, project management, workflow analysis, and technical communication.
The ERP Analyst may be viewed as a “subject matter expert” on specific modules within one or more enterprise-wide systems. The nature of this work requires an individual whose background combines functional expertise and business management skills with an understanding of information technology, and specific knowledge of the assigned enterprise-wide software and modules. This position requires problem solving and analytical skills, and the ability to communicate technical information to both technical and non-technical users. This position requires an ability to manage multiple tasks, respond quickly to emergent problems, and to focus both on long-range projects and immediate tasks required to maintain system functionality.
The ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. He/she will be responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.
Qualifications
Bilingual (English / Spanish).
Bachelor’s degree in Information Technology, Business/Operations analysis or related field.
Minimum of 2 years' experience in database report writing (SQL) or related field.