Integrated Operational Risk & Operations Subject Matter Expert - SME

Integrated Operational Risk & Operations Subject Matter Expert (SME) | Enablon

About the Role
 

Join our team at Enablon as an Integrated Operational Risk & Operations Subject Matter Expert (SME) and bring deep operational and risk management expertise to the development of next-generation enterprise software solutions.

In this role, you will work as an embedded member of a cross-functional product team, partnering closely with Product Management, Engineering, and customers to ensure solutions reflect real-world operational practices, risk management principles, and decision-making requirements. Your industry expertise will help shape product capabilities, validate customer needs, and translate complex operational challenges into scalable software solutions.
 

Responsibilities

• Partner with Product Managers and Engineering teams throughout discovery, design, development, validation, and release activities.
• Participate in customer workshops, interviews, and design-partner engagements to understand operational workflows and decision-making processes.
• Define and validate operational risk models, decision frameworks, evidence requirements, and business rules.
• Provide subject matter expertise across operational risk, process safety, control management, and operational execution disciplines.
• Evaluate and challenge proposed product capabilities to ensure operational validity and industry relevance.
• Support the creation of requirements, specifications, process models, and domain documentation.
• Contribute to the development of industry best practices, methodologies, and knowledge assets.
• Help identify emerging market needs, regulatory trends, and industry challenges that may influence product direction.
• Validate customer use cases and business outcomes through ongoing collaboration with product and customer teams.
• Act as a trusted advisor to Product and Engineering teams on operational risk and operational excellence topics.
   

Skills & Experience

Industry Expertise

• Deep experience in high-hazard or operationally complex industries such as Oil & Gas, Chemicals, Utilities, Mining, Energy, Manufacturing, or similar sectors.
• Strong operational credibility gained through direct involvement in operational risk management and field operations environments.
• Experience leading or supporting enterprise risk improvement initiatives, risk campaigns, or operational excellence programs.

Domain Knowledge

• Strong understanding of Operational Risk Management (ORM).
• Experience with Process Safety Management (PSM).
• Deep knowledge of Control of Work, Permit to Work, and operational execution processes.
• Familiarity with SIMOPS, Barrier Management, critical controls, and risk registers.
• Understanding of how operational decisions are influenced by risk, controls, barriers, and performance objectives.
• Exposure to maintenance, reliability, asset integrity, or work management processes is preferred.
   

Professional Skills

• Strong analytical and problem-solving capabilities.
• Ability to translate operational practices into structured business requirements and product capabilities.
• Skilled at communicating with frontline users, operational leaders, and senior stakeholders.
• Able to challenge assumptions constructively and influence decision-making through evidence-based reasoning.
• Capable of working effectively in ambiguous and evolving environments.
• Strong collaboration skills and ability to operate as a peer partner within cross-functional teams.
   

Working Model

• Full-time role embedded within a product development team.
• Active participation in ongoing product discovery, design, validation, and development activities.
• Daily collaboration with Product Management and Engineering rather than operating as a periodic reviewer or consultant.
• Regular participation in customer engagements, design reviews, and validation activities.
• Shared accountability for ensuring solutions align with operational realities, customer needs, and business outcomes.
• Constructive challenge and evidence-based decision-making are encouraged as part of normal team operations.
   

Preferred Qualifications

• 10+ years of operational, risk, process safety, or operations management experience.
• Experience implementing or using enterprise software supporting operational risk, process safety, control management, or operational excellence.
• Demonstrated ability to bridge operational expertise with technology and product development teams.

What do we offer?

Next to a compensation and benefits package in line with the market, we also offer the following:

• a flexible, hybrid work setup;
• laptop and mobile phone;
• opportunities to travel regularly;
• an engaged, diverse, and quality driven team;
• a culture that celebrates diversity and values talent.

Wolters Kluwer invests continuously in the growth and competencies of its employees by giving them many opportunities to develop.

About Wolters Kluwer and Enablon

Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day through our deep domain expertise.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.

Enablon is the name of our software package for EHS, Risk and Compliance Management. We deliver the industry’s most comprehensive enterprise EHS platform, combining advanced technology, expert content, and professional services to help large and complex organizations manage risk, ensure compliance, and drive continuous operational improvement.

As part of the Enablon team, you will work with an industry-leading product alongside highly skilled professionals who are passionate about delivering exceptional value to our clients.

Our partners are oftentimes multinational companies all over the world that have to deal with health and safety risks. You can find more information on Enablon | Wolters Kluwer

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.