Beauty Consultant
About the job
- Professional retail or service experience is preferred, ideally three years with a luxury brand.
- A proven record of strong retail results and experience working in a luxury retail environment is required.
- A high school graduate or equivalent with beauty-school specialization is preferred.
- Experience in sales or selling skills are required; experience in a luxury environment is preferred.
- Strong writing and communication skills are required.
- Fluency in Indonesian is required; English proficiency is required in tourist destinations and central areas.
- Candidates should be sociable, friendly, positive, and outgoing.
- Candidates should be detail-oriented, humble, polite, trustworthy, honest, confident, persistent, and empathetic.
- Candidates should have an interest in beauty, fashion, and/or luxury.
- Promote the Dior brand and its values while representing Dior as an ambassador and providing clients with a memorable, high-standard service experience while achieving assigned sales targets.
- Conduct in-store and/or remote sales activities, acting as a personal shopper.
- Sell Dior products by identifying client needs and delivering a memorable experience in accordance with the brand's D.I.O.R. method.
- Initiate contact with customers and welcome them at the counter or when they enter the boutique.
- Identify and understand customer needs.
- Offer and demonstrate products tailored to customer needs, provide appropriate service, recommend complementary products within and across categories, and offer a comprehensive beauty approach.
- Communicate enthusiastically and educate clients about the brand and products.
- Meet retail sales targets in-store and remotely and contribute to monthly key performance indicators.
- Maintain knowledge of the brand, categories, and competition.
- Build long-term relationships with existing in-store and remote clients.
- Engage new clients with the brand through genuine human interaction.
- Register client data in the designated system, ensure the data is accessible, and conduct customer relationship management and client activities.
- Use Dior Connect and Ipos content and tools to drive traffic, grow client loyalty, and take action.
- Know and apply merchandising guidelines.
- Monitor stock levels regularly, ensure appropriate stock levels, and report shortages.
- Monitor shelf inventory and display new products as needed.
- Operate the cash register and close daily revenue when required.
- Carry out assigned operational and administrative duties.
- Maintain good relationships with retailers.
- Follow company and counter rules, including attendance and punctuality, and Dior grooming guidelines.
About the company
LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986
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Simplify's Take
What believers are saying
- 2026 awards in Malaysia, Vietnam, and Indonesia validate recent retail execution.
- New boutiques and concepts in Malaysia, Vietnam, and Indonesia show active door expansion.
- India luxury beauty demand is forecast to double by 2028, supporting brand onboarding.
What critics are saying
- Luxury beauty dependence leaves 90% of revenue exposed to brand-partner concentration.
- Localization in India is running late, threatening Fenty and Laura Mercier execution.
- Any major brand exit would damage LUXASIA's omnichannel model and partner credibility quickly.
What makes LUXASIA unique
- LUXASIA spans 15 APAC markets, serving 100-plus luxury beauty brands.
- It owns end-to-end capabilities: retail, ecommerce, consumer marketing, analytics, and supply chain.
- Its India and Southeast Asia localization wins attract brands like Creed, Fenty, and Chantecaille.
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Benefits
- Health Insurance
- Mental Health Support
- Training Programs
- Employee Discounts