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Full-Time

RV Service Advisor

Posted on 7/8/2024

Transwest

Transwest

201-500 employees

Provides vehicles, trailers, and specialty vehicle services

Industrial & Manufacturing

Entry

Belton, MO, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High school diploma or equivalent
  • Valid Driver's License and MVR in good standing
  • RV experience preferred - training will be provided as needed
  • Knowledge of computers
  • Excellent customer service skills
  • Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening
Responsibilities
  • Communicate with customers
  • Answer service calls and deliver timely updates to clients
  • Greet customers
  • Interview clients to determine needed repairs
  • Create and close repair orders
  • Review work performed with clients and collect payment
  • Upsell customers for additional equipment and services
  • Prepare and present quotes for all repairs
  • Obtain customer authorization for repairs
  • Communicate with technicians during repairs
  • Invoicing of repair orders
  • Contact customers for pick up or delivery
  • Review work performed with clients and ensure payment is made
  • Additional duties as assigned

Transwest Automotive Group is a leading provider in the automotive sphere, specializing in a diverse array of vehicles such as RVs, trucks, and commercial trailers, as well as offering custom services for construction and repair vehicles. It's a promising place to work due to its dedication to tailored technologies and methods that meet clients' specific needs. The company’s emphasis on innovation in vehicle customization and maintenance establishes a dynamic work environment that constantly adapts to market trends and customer demands.

Company Stage

N/A

Total Funding

N/A

Headquarters

Brighton, Colorado

Founded

1990

Growth & Insights
Headcount

6 month growth

3%

1 year growth

9%

2 year growth

24%
INACTIVE