N

North American Construction Group

Provides mining and heavy construction services

Cloud and Security Lead

System AdministrationUpdated on Nov 10
Full-timeAcheson, AB, Canada

About the Job

Requirements

  • A bachelor's degree or diploma in Information Technology, Computer Science, or a related discipline; equivalent experience in IT operations and leadership will also be considered.
  • Formal leadership or management training, such as people leadership, coaching, or organizational management, is strongly preferred.
  • Certifications in service management or governance, such as ITIL Foundation, are valuable assets.
  • Technical certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert, are beneficial but secondary to demonstrated leadership and team management experience.
  • Demonstrated commitment to continuous professional growth, including leadership development and staying current with evolving infrastructure and cloud practices.

Responsibilities

  • Lead and support the daily activities of NACG’s cloud and infrastructure team, providing guidance, mentorship, and coaching to support teamwork, technical proficiency, and professional growth; this leadership applies to NACG’s internal team, not subsidiary teams.
  • Manage and prioritize day-to-day operational tasks, including monitoring, maintenance, incident response, and service requests, for NACG’s core environment and shared infrastructure services used by subsidiaries, ensuring stability and availability.
  • Oversee proactive maintenance and capacity planning to ensure optimal system performance, scalability, and minimal downtime for NACG and subsidiary-supported infrastructure services.
  • Lead incident response efforts for infrastructure services impacting NACG or its subsidiaries, coordinate communications, and ensure thorough root cause analysis and follow-up improvements.
  • Identify operational inefficiencies and drive enhancements to procedures, documentation, and automation to improve reliability and efficiency across supported environments.
  • Work closely with application teams, service owners, and subsidiary IT contacts to ensure shared infrastructure services are aligned, secure, and operating effectively; coordinate, but do not manage, subsidiary resources.
  • Ensure operational activities follow established security, compliance, and governance frameworks, including SOX and NIST-aligned controls, and support audit and reporting requirements across NACG and subsidiary-impacting infrastructure services.
  • Maintain comprehensive operational documentation, standard operating procedures, and knowledge base articles for internal teams and subsidiary stakeholders relying on NACG-provided services.
  • Provide leadership for on-call rotations to ensure effective coverage and timely response to infrastructure issues affecting NACG or its subsidiaries; maintain an onsite presence and provide after-hours support as needed.

Desired Qualifications

  • Formal leadership or management training, such as people leadership, coaching, or organizational management.
  • Certifications in service management or governance, such as ITIL Foundation.
  • Technical certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.

About the Company

North American Construction Group

Provides mining and heavy construction services

North American Construction Group provides mining and heavy construction services for resource development and industrial projects, with a focus on Canadian oil sands. It offers construction and operations support for both mining and in situ oil sands projects and deploys a large fleet of equipment. Projects are carried out by qualified staff to meet safety and efficiency standards. Compared with competitors, the company combines decades of experience (over 60 years) with one of the oil sands’ largest equipment fleets and integrated services—from construction to ongoing operations—allowing it to manage complex site work and fleet needs with strong safety performance. Its goal is to help clients develop resource projects by delivering reliable, well-supported construction and operations services that keep projects on schedule and within safety and cost expectations.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Edmonton, Canada
Founded
1953

Recently Posted Jobs

Explore more opportunities at North American Construction Group

See more jobs