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Golden Gate Regional Center

Nonprofit for developmental disability services

Receptionist

Full-Time
$42.2k - $50.6k+ 10% employer 403(b) contribution
Mid
San Francisco, CA, USA
In Person
Administrative & Executive AssistanceReception & Front Desk

About the job

Requirements
  • High school diploma or equivalent.
  • Three or more years in an office setting performing front desk reception, office assistant, or customer service-oriented duties.
  • Technical literacy.
  • Communication and interpersonal skills, including active listening.
  • Professional etiquette.
  • Organization.
  • Ability to multitask and prioritize.
  • Collaboration and teamwork.
  • Dependability.
  • Proficiency with Microsoft 365 programs.
  • Oral and written communication skills.
  • Listening skills.
  • Ability to respond empathetically and appropriately as needed.
  • Ability to solve problems spontaneously.
  • Ability to maintain a calm demeanor in stressful situations or conversations.
  • Customer service skills.
  • Professional demeanor.
Responsibilities
  • Open or close the office or front desk for business hours.
  • Answer, address, assist with, and direct incoming phone calls, voice messages, and inquiries professionally.
  • Greet and assist incoming visitors courteously.
  • Provide basic information about GGRC application processes.
  • Create and distribute San Francisco out-of-office and Officer of the Day notifications.
  • Track and distribute San Francisco staff parking vouchers and temporary badges.
  • Review and forward incoming faxes from the general fax line.
  • Run visitor reports and assist building security desks with unexpected drop-in visitors.
  • Maintain and organize the reception area and waiting room for cleanliness.
  • Receive or assist with incoming deliveries and packages, and outgoing deliveries or package pickups.
  • Provide front desk coverage for Board of Director meetings.
  • Serve as phone backup to other GGRC office front desk staff.
  • Assist with San Francisco conference or meeting room reservations.
  • Assist with visitor registrations as needed.
  • Sort or process daily mail as needed.
  • Hold and distribute various department items for staff as directed.
  • Perform additional tasks and projects as assigned.
Desired Qualifications
  • Familiarity with Zoom Phones.
  • Coursework in Office Administration or related areas.
  • Experience in multicultural settings.
  • Bilingual capacity, particularly English/Spanish or English/Cantonese.

About the company

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Golden Gate Regional Center

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Website

Golden Gate Regional Center coordinates services for people with intellectual and developmental disabilities in San Francisco, San Mateo and Marin counties. Its Early Start program supports eligible infants and toddlers with developmental delays or a high risk of delay, while other services follow people into adulthood. Staff assess eligibility, develop individual plans with families and arrange support through community providers so people can live in their own communities. The private nonprofit operates within California's regional center system and receives public funding through the state's Department of Developmental Services. It began in 1966 and is headquartered in San Francisco, California.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, CA

Founded

1966

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