Quality Control Specialist
About the job
- A bachelor's degree in business, human services, or a related field plus two years of experience determining or reviewing public assistance eligibility, or six years of relevant experience; equivalent combinations of education and experience are considered.
- Valid driver's license or ability to provide independent authorized transportation.
- Knowledge of researching and interpreting public assistance policies and regulations, public assistance eligibility processes, related computer systems, compliance, audit functions, and data research principles.
- Ability to learn and apply state and federal laws, regulations, and procedures for quality control reviews; understand quality control's role in public welfare agencies and welfare administration; conduct on-site interviews; apply rules and regulations to verification, determination, and documentation; use computer output to complete accurate findings; gather, verify, and analyze eligibility and financial data; operate a personal computer and general office equipment, including spreadsheets, word processing, databases, email, internet, and other programs; perform basic math calculations; work independently with minimal supervision; and complete assigned workloads within established deadlines.
- Oral and written communication skills and ability to establish and maintain effective working relationships with staff and the general public.
- Conduct quality control reviews of selected SNAP cases to determine whether eligibility and benefit amounts were accurately determined.
- Review case records, interview households, and obtain required verifications to independently validate case circumstances and eligibility.
- Analyze and apply program policy objectively, identify and document payment errors or other findings, and ensure review conclusions are supported by the case record.
- Complete reviews accurately and within required federal and state timelines, including entering and maintaining review information in QCS and applicable tracking systems.
- Strong working knowledge of program policy and eligibility requirements, specifically in Child Support programs and applications.
- Prior experience in eligibility determination, case management, or quality assurance.
- Ability to analyze complex cases, accurately interpret policy, and identify errors.
- High attention to detail with strong organizational and time-management skills.
- Effective written and verbal communication skills for documenting findings and collaborating with staff.
- Experience using eligibility systems, data tracking tools, and quality control or federal/state reporting processes.
- Ability to work independently, maintain confidentiality, and apply policy objectively and consistently.
- Adaptability to policy changes and evolving program requirements.
- Previous work with the SNAP Program.
- Previous work with Quality Control.
About the company
Nebraska is a U.S. state that provides government services to residents and supports the state’s economy, with a strong emphasis on agriculture. The state operates through agencies and programs that manage public education, infrastructure, health, safety, land use, and economic development, aiming to keep communities safe, informed, and prosperous. Its programs work by collecting taxes and fees, creating laws and regulations, and delivering services via state agencies, local governments, and partnerships with farmers, businesses, and non-profits. Nebraska differentiates itself from other states through its large agricultural sector and open land, which shape policies and programs around farming, water management, rural development, and access to markets. The goal is to sustain a stable, productive environment for residents and to support agricultural leadership and economic growth across the state.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Lincoln, Nebraska
Founded
1867
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Simplify's Take
What believers are saying
- 2026 budget funded 2.25% raises and 11% health insurance growth for employees.
- DHHS says about 80% of waiver funding stayed flat or increased after July 2025.
- A&M's four-month review can fix interRAI, reducing appeals and restoring provider confidence.
What critics are saying
- May 2026 lawsuit attacks interRAI for secret criteria and 35% service cuts.
- July 2026 hiring freeze and 5% allotment cuts strain agencies, especially DHHS.
- If interRAI losses continue, courts force rollback and damage Nebraska's disability program legitimacy.
What makes State of Nebraska unique
- Nebraska's 2026 budget funded salary hikes and health insurance for core agencies.
- The state is modernizing disability assessments with interRAI after ICAP became outdated.
- Nebraska can move policy statewide fast, with DHHS and governor control over implementation.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays
- Paid Vacation
- Paid Sick Leave