O

Okta

Secures digital identities for people and software

Technical Account Manager

Full-Time
No salary listed
Senior
London, UK+1 moreMore locations: Paris, France
HybridHybrid office-based role in London or Paris, with travel under 25% of the time.
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • At least 5 years of total experience in information technology, including at least 3 years of hands-on experience as a Technical Account Manager or comparable technical practitioner in the customer identity or identity access management space.
  • Fluency in French and comfort communicating with French-speaking customers and stakeholders.
  • Working proficiency with authentication and authorization technologies and protocols, including OAuth, OpenID Connect, and SAML 2.0.
  • Experience consuming application programming interfaces and using HTTP request methods.
  • High-level understanding of custom consumer and software-as-a-service applications, including web and native applications, architecture, user experience considerations, and common integration patterns.
  • Knowledge of security and performance monitoring and third-party signal integrations such as security information and event management and web application firewall tools.
  • Understanding of the general cybersecurity landscape, including relevant threats and challenges.
  • Experience with software-as-a-service, platform-as-a-service, and cloud-based services, including driving adoption, integration, and ongoing use.
  • Understanding of the software development lifecycle and application builder practices.
  • Ability to address technical challenges and achieve customers’ business and technical objectives.
  • Business acumen and a history of owning enterprise-segment customer relationships and escalations.
  • Ability to track and manage multiple parallel initiatives or projects.
  • Strong presentation and whiteboarding or diagramming skills.
  • Ability to set expectations and communicate goals and objectives with customers at levels ranging from developers to C-level executives.
  • Ability to influence customer behavior and customer health metrics across a portfolio of customers.
Responsibilities
  • Serve as a trusted Identity Coach by providing customers with timely technical guidance, advice, enablement, and best-practice sharing.
  • Learn customers’ businesses, strategies, goals, challenges, and technical landscapes through the lens of identity.
  • Build and nurture long-term relationships with stakeholders ranging from developers, engineering leads, application builders, and product owners to C-level executives.
  • Conduct regular meetings with executives to recap delivered value and discuss progress on current initiatives, future states, and roadmap items.
  • Conduct regular meetings with technical practitioners about identity solutions, technical guidance, and best practices.
  • Monitor customer health, satisfaction, and engagement, and proactively address risks and escalations.
  • Collaborate with stakeholders to develop strategies that increase customer adoption and uncover growth opportunities across customer identity.
  • Analyze trends, identify areas for improvement, and take action to optimize customer outcomes.
  • Act as a product evangelist by educating customers about new features and aligning roadmaps to enhance their experience.
  • Represent the voice of the customer so that customer needs and feedback shape the company’s approach.
Desired Qualifications
  • Experience in identity and security.

About the company

Okta builds cloud identity software that controls how employees, customers, and automated systems access applications and company resources. Its single sign-on product lets people use one login across their work tools, while passwordless sign-in and additional identity checks protect accounts from stolen credentials. Administrators use its directory, access policies, and lifecycle tools to grant permissions when someone joins an organization and remove them when they leave. Organizations pay subscriptions based on the products they use and the identities they manage, with support included. Okta was founded in 2009 and is headquartered in San Francisco, California, United States.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2009

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Simplify's Take

What believers are saying

  • Demand keeps expanding: August 2026 results put Q2 fiscal 2027 revenue at $805 million, up 11%.
  • Eligible US employees get retirement support: Okta matches 401(k) contributions up to $5,000 annually.
  • AI partnerships broaden its reach: September 2026 brought a security alliance with AWS, Google Cloud, and Salesforce.

What critics are saying

  • Microsoft pressures standalone identity sales: Okta names it the principal rival and warns larger competitors bundle products.
  • Services careers face a strategy shift: August 2026 guidance accelerated Okta's move of professional services to partners.
  • Trust remains a sales burden: March 2026 filings say earlier breaches harmed customer relationships and financial results.

What makes Okta unique

  • Okta spans mixed software estates: its vendor-neutral network lists over 8,000 ready-made integrations.
  • Enterprise deployments are established: Okta says two-thirds of Fortune 100 companies use its identity security.
  • Developer products retain their own brand: Okta owns Auth0 alongside its enterprise-focused Okta platform.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Flexible Work Hours

Remote Work Options

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-10%

2 year growth

0%
Yahoo Finance
Oct 12th, 2026
Okta stock up 225% in six months: 137x P/E and muted AI sales

Okta shares have returned 225% over the past six months, against 14.4% for the S&P 500. The identity software maker sells to more than 20,000 customers. Investors pay 136.7 times Okta's trailing earnings, compared with 21.9 times for the S&P 500. Its net profit margin is 9.6%, below the index's 13.3%. Revenue grew 10.6% year on year in the latest quarter, and 14.2% a year on average over three years. Management expects fiscal 2027 revenue growth of 10% to 11%. Okta won dozens of AI agent deals in fiscal Q2 2027, several worth more than $1 million each. Management says AI will not be material to fiscal 2027 revenue, but sees a possible impact in fiscal 2028 and beyond.

Forkast
Oct 4th, 2026
Okta XAA ecosystem scales to 25+ partners as AI gateways become the identity enforcement layer.

Okta XAA ecosystem scales to 25+ partners as AI gateways become the identity enforcement layer. Okta's Cross App Access protocol is scaling through 25+ early adopters, and the AI gateway is becoming the identity checkpoint where agent connections get evaluated against enterprise policy before reaching any tool. Blair Hayes Forkast mind | 2026-10-03 10:26 PM PDT TrueFoundry, an AI gateway vendor, announced on October 1 that it had integrated Okta's Cross App Access (XAA) protocol into its gateway. That makes the gateway itself the identity checkpoint: the place where an agent presents credentials before any downstream tool or MCP server sees the request. It is the latest signal that XAA, Okta's open protocol for governing agent-to-app connections, is scaling not just through partner count but through the infrastructure layer where it actually matters. Okta's XAA ecosystem now includes over 25 early adopters, and the company's XAA developer playground opened this month. The identity gap XAA was built to close is straightforward. Most agents running in production authenticate with static API keys. Those keys do not expire, they are rarely scoped to a particular task, and they produce almost no audit trail. IT teams end up with limited visibility into what an agent actually accessed and when. Okta research cited by TrueFoundry puts numbers on the consequence: 88 percent of organizations report confirmed or suspected AI agent security incidents, and 92 percent of those that experienced an AI-related breach lacked adequate access controls. XAA replaces the static key with a short-lived token scoped to the specific task an agent is carrying out. The token is issued in real time against the user's active Okta identity, it can be revoked at any point, and it is logged so access remains auditable after the fact. Agent connections are evaluated against the organization's central identity policy in the same way a human user's access would be. Built on the ID-JAG standard (Identity Assertion Authorization Grant), XAA is an open OAuth extension that has been incorporated into MCP as its official authorization extension. It is vendor-neutral by design. Agent SSO, which launched in August 2026, brought XAA into Okta's workforce plans at no additional cost for over 20,000 customers, treating agents as first-class identities in the same directory as human users. XAA OIN Submission reached GA in the 2026.09.0 monthly release; the protocol itself is in Early Access with GA targeted for FY27.

Forrester
Oct 1st, 2026
Oktane 2026 recap: Okta announces A unified IAM control plane, with agent governance and identity details remaining unclear.

Oktane 2026 recap: Okta announces A unified IAM control plane, with agent governance and identity details remaining unclear. Oct 1 2026 At last week's Oktane conference in Las Vegas, Okta unveiled its ambitious vision for transforming the Okta platform into a control plane for AI agents and extending deeper into AI security. The strategy was reflected throughout the event's keynotes and product announcements, which focused heavily on agent identity, runtime authorization, agent-to-agent interactions, and ecosystem collaboration. In his opening keynote, Okta CEO Todd McKinnon emphasized that open standards and collaboration are necessary to scale AI, acknowledging that no single vendor can govern and secure the agent ecosystem alone. The announcement of the Blueprint Alliance, a coalition of vendors with expertise in a variety of areas, underscored this point. Blueprint Alliance is a multivendor, open identity and access management (IAM) for AI agents' architecture that has agent governance, identity management, authorization, and interoperability components. It intends to coordinate with other vendors on how to build interoperable identity infrastructures. There is also an opportunity for Okta/Auth0 to extend the Blueprint Alliance to customer IAM (CIAM), e-commerce, and loyalty programs in the future. It also highlights that the success of Okta's strategy ultimately depends on whether the security, and especially the IAM/identity security industry, converges around common standards for agent identity, trust propagation, authorization, and accountability. Okta is productizing its IAM-for-agent strategies and planning to unify all (human, nonhuman identity [NDI], and agentic) identity management into a single control plane. Okta sees agent authentication and session management being different from human authentication and session management. Dynamic AI agent authorization based on intent and context were center stage in announcements. Highlights: In collaboration with Anthropic and other vendors, Okta has been actively developing the Cross App Access extension and enterprise-managed access specifications, which are now part of the MCP authorization extensions (issued by Anthropic, based on OAuth 2.1 but not yet part of standards issued by a standards body). Keenly believing in open standards and protocols, Okta has been promoting industry collaboration and coopetition. At Oktane, Okta was also able to bring in panelists from reputable North American financial institutions to describe their IAM for AI agents journey. Challenges: SPIFFE has started to become the de facto standards for nonhuman identities. Okta still does not have a full SPIFFE agent identity implementation - such as Aembit or Teleport, for example - kand still have not disclosed any plans for any universal know-your-agent (KYA) standards or frameworks (Okta has support for SPIFFE-based authentication on the roadmap for Q4 2026). Given that the Auth0 (CIAM) and Okta (workforce IAM) stacks have different session management and AI agent management capabilities, not having a unified platform increases the vendor's product development costs. It also increases enterprises' costs of building a unified workforce and CIAM infrastructure with equal-strength and interoperable human and nonhuman identities. The vendor's strategy for using the existing fine-grained authorization solution for AI agents seems unclear. Lastly, Okta's pricing for IAM for AI agents is still unresolved; instead of monthly active user-based pricing (common with human IAM), it likely will be transaction-based. Opportunities: Okta may play an important role in developing foundations for intent discovery and authorization decision-making - areas where there are no mature standards today. Building vendor-agnostic reference architectures for human, nonhuman, and agentic AI identity management for clients is likely, and the Blueprint Alliance is a good first step in this direction. Okta is also venturing into the CIEM space with AWS admin identity analysis, complete with access request management. Verifying human-to-agent provider (using OAuth 2.0) and agent provider + agent-to-service provider trust will help overall agent adoption. Forrester clients interested in discussing IAM for AI agents: Please book an inquiry or guidance session with Forrester Research, Inc.. See andras cser at: Security & Risk Forum November 9-10, 2026, Washington DC Missed the journey mapping webinar? Watch the replay. A model does not have to be smarter than Forrester Research, Inc. to be a problem. It needs a goal that it is certain about, the resources to keep pursuing it, and no one watching. Two of those three exist already. Forrester Research, Inc. took one doom scenario apart to find out how worried enterprises should be. Don't let AI doomsday headlines dictate your strategy. Stay grounded in what's real, manage the risks you can control, and focus on the investments most likely to create new value.

Phemex
Oct 1st, 2026
Blue Horseshoe model highlights Amphenol and Okta following Score update.

Blue Horseshoe model highlights Amphenol and Okta following Score update. Phemex News 2026/10/01 04:38 The Blue Horseshoe model has identified Amphenol Corp ($APH) and Okta ($OKTA) as top picks based on 30-day institutional buying activity. Okta retains the number one position for the second consecutive week, while Amphenol has emerged as a new favorite under the updated scoring methodology. The BH Score was recently adjusted to prioritize the number of funds buying and the impact of purchases, aiming to surface emerging opportunities and rebounding stocks rather than mega-cap tech names or micro-caps. Users can now access these metrics, including 5-day and 1-day buying data, via the BI ETF platform. Disclaimer: The content provided on Phemex News is for informational purposes only. Phemex Limited do not guarantee the quality, accuracy, or completeness of the information sourced from third-party articles. The content on this page does not constitute financial or investment advice. Phemex Limited strongly encourage you to conduct you own research and consult with a qualified financial advisor before making any investment decisions.

Yahoo Finance
Sep 28th, 2026
Citizens lifts Okta target to $225, sees AI security role driving 'durable growth re-acceleration

Citizens has raised its price target for Okta to $225 from $180, maintaining an "Outperform" rating, citing the company's strategic position in AI identity security as a driver for durable growth re-acceleration. The new target implies about 15% upside from the stock's last close of $195.19. Okta's second-quarter revenue rose 11% year-over-year, whilst current remaining performance obligations increased 14%. The company raised its full-year revenue outlook to between $3.216 billion and $3.226 billion, representing 10% to 11% growth. Roth Capital noted that Okta for AI Agents is producing a 50%-60% uplift in deal values, though the opportunity remains early. The product helps businesses discover agents, control access, and monitor behaviour as AI agents increasingly require their own identities and controls. OKTA stock has rallied more than 133% this year.