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IHG

Global hotel company

Bar Supervisor - Pool Bar

Full-TimeDeadline 11/30/26
No salary listed
Mid
Bachelor's
Australia
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Valid work rights in Australia are required.
  • Previous supervisory experience in a bar, pool bar, restaurant, or hospitality environment is required.
  • Knowledge of food and beverage operations, including cocktail service, is required.
  • Ability to work flexible hours, including evenings, weekends, and public holidays, is required.
  • Current New South Wales Responsible Service of Alcohol certification is required.
  • Understanding of workplace health and safety practices is required.
  • Ability to multitask in a fast-paced environment is required.
  • Ability to work a rotating roster, including evening, weekend, and public holiday shifts, is required.
Responsibilities
  • Supervise daily pool bar operations to ensure exceptional service standards.
  • Lead, coach, and motivate the team to deliver memorable guest experiences.
  • Conduct team briefings, training, and performance feedback sessions.
  • Ensure compliance with food safety, Responsible Service of Alcohol, workplace health and safety, and company standards.
  • Monitor stock levels, ordering, stock rotation, and inventory control.
  • Drive beverage sales through product knowledge and upselling techniques.
  • Handle guest enquiries and resolve complaints promptly and professionally.
  • Maintain high presentation standards across the bar, pool deck, and service areas.
  • Support revenue growth while controlling costs and minimising waste.
Desired Qualifications
  • WSET qualification or equivalent wine and beverage certification is preferred.
  • Strong knowledge of wine and spirits and demonstrated learning in the beverage industry is preferred.
  • Qualifications in Hotel Management, Business, and/or a Food & Beverage-related field are preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Total Funding

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