Logix

Member-owned bank distributing profits to members

Branch Teller 1 or 2

Retail & Commercial BankingConfirmed live in the last 24 hours

Part-timeWestlake Village, CA, USA$21 - $25.92 /hr

About the Job

Requirements

A high school diploma or GED is required.
At least 1 year to 24 months of customer service and/or cash-handling experience is required.
Working knowledge of Microsoft Office products, including Outlook, Word, and Excel, is required.
The role requires attention to detail and the ability to multitask in a fast-paced environment.
The role requires the ability to deliver consistently superior customer service.
The employee must be flexible to work at any branch location as business needs dictate.
The employee must consistently report to work on time as scheduled.

Responsibilities

Support unit sales goals by identifying opportunities to cross-sell Credit Union products and services and referring members to appropriate business partners.
Provide timely and courteous service to branch members and assist with deposits, withdrawals, transfers, negotiable instruments, and other financial transactions.
Process transactions efficiently and accurately, including servicing or closing accounts and completing related documentation.
Respond to member inquiries in person, by telephone, or by mail; resolve routine issues and direct complex issues to management staff.
Participate in assigned employee development programs supporting sales and service, continuous improvement, quality, and teamwork.
Balance daily work.
Perform operational activities in compliance with applicable laws, regulations, and Credit Union policies and procedures.
Perform routine office and clerical duties, including requisitioning supplies and maintaining accurate, current files.
Maintain the cash drawer within assigned cash limits and in accordance with policy and procedures.
Perform other duties as assigned.

Desired Qualifications

Recent cash-handling or previous teller experience is preferred.
Knowledge of the Symitar system is a plus.

Overview

The Branch Teller I (or II) is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.

Responsibilities

Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc. Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer in accordance with assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.

Branch Hours

Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 2:00 PM

Qualifications

Education

High School or GED

Experience

Must have at least 1 year to 24 months of customer service and/or cash handling experience

Knowledge, Skills & Ability

Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.
Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.

Disclaimer

Equal Opportunity Employer/Veterans/Disabled

Pay Range

USD $21.00 - USD $25.92 /Hr.

Base Pay

Compensation: 21 to 25.92 (USD)

About the Company

Logix

Member-owned bank distributing profits to members

Logix is a member-owned bank where customers become part-owners when they open an account. 100% of profits are returned to members as lower fees, better rates, improved services, and higher reserves to maintain financial strength. This ownership model aims to align the bank’s success with its customers, making Logix feel like a community-owned financial institution. The company distinguishes itself with a high level of personalized service (80% of calls answered by a live agent, concierge desks in branches, and free gourmet coffee), a long track record of stability (no bailout funds and no losses in 80 years), and strong member advocacy (over 96% would recommend Logix). Its goal is to offer smarter banking through ownership-based benefits, reliable service, and financial resilience that benefits its members directly.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Burbank, CA
Founded: 1937

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