Hostperson Osteria Costa

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Host Person your responsibility is to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

THE DAY-TO-DAY:

• Coordinate Special Requests: Communicate with guests and reservations to handle special orders, special requests, and pass the information to the management team.

• Stay Informed: Keep track of daily activities, events, and group bookings. Know the house count, table arrangements, room capacity, hours of operation, menu pricing, and dress code.

• Greet Guests: Welcome guests as they arrive at the restaurant and make them feel comfortable.

• Manage Reservations: Answer phone calls, manage reservations, and keep an accurate count in the reservation book.

• Update Menus: Ensure menus are up-to-date with the latest information and replace any worn or outdated ones.

• Communication: Relay guest needs to the kitchen and management, share feedback from guests, and assist management to ensure smooth operations.

• Guest Care: Regularly check in with guests waiting for their tables, making sure they know their table is being prepared.

• Maintain Cleanliness: Keep your workspace tidy, organized, and sanitary. At the end of your shift, close down the host station and forward calls to the voicemail system.

THE IDEAL CANDIDATE:

• Strong communication and customer service skills.

• Ability to multitask and stay organized.

• Friendly, approachable, and professional attitude.

• Experience in a similar role is a plus, but not required

• Cash and Food Handling experience

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. 
• Free meals in our employee dining room 
• Free parking on and off shift 
• Healthcare, financial, and time off benefits 
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate

The starting rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!