Restaurant Manager

Description

Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar & Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.

Restaurant Manager Responsibilities

• Partake in  regular management meetings to discuss department performance, areas of concern, priorities, and the strategic vision moving forward.
• Assist with daily pre-shift/post-shift and other periodic meetings to increase communication.
• Ensure that hosts are greeting guests and answering telephone calls promptly and cordially.
• Ensure that seating is done in a way to minimize guests having to wait and that seating plan is arranged so it maximizes revenue without overloading the kitchen.
• Enforce grooming and attire standards with staff.
• Respond to any guest complaints and take appropriate action.
• Maintain employee recognition and incentive programs to maintain high morale.
• Work with the GM and HR to help manage any staff conflicts.
• Assist General Manager to perform employee reviews.
• Ensure that monthly inventories are accurately performed.
• Implement marketing and promotion strategies as directed by General Manager.
• Effectively supervise the restaurant and bar operation and delegate tasks to ensure excellent service and restaurant goals are consistently achieved.
• Monitor and observe guests dining experience. Respond promptly and courteously to any requests.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Assist General Manager in analyzing sales figures to set, monitor, and control budget for the restaurant.
• Assist General Manager to monitor labor costs to remain within budgets and schedule employees accordingly.
• Maintain relationships with vendors to place orders.
• Assist in repairs of anything that obstructs the normal operation of the business.
• Build rapport between kitchen and front of house staff to minimize conflict.
• Maintain sound and stress-free environment for everyone to work in team.
• Assist in any areas of the restaurant when staffing constraints require.

The preceding reflects management’s definition of essential functions for the Restaurant Manager position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Restaurant Manager Benefits 

• Performance based quarterly bonus program 
• Annual bonus program 
• Monthly cell phone reimbursement 
• Dining discounts 
• Paid vacation 
• Paid Sick Leave  
• Floating Holidays
• Medical, dental and vision insurances 
• Employer paid long-term disability insurance 
• Employer paid life insurance and AD&D 
• Employee paid voluntary short-term disability, critical illness, and critical accident insurances 
• Paid Parental Leave (2 weeks) 
• Pre-tax Commuter Benefits 

Requirements

• 3-5 years minimum experience.
• 3 years of supervisory experience required.
• Experience with P&L reports and working with budgets.
• Experience with POS.
• Basic math skills.
• Experience in training (planning, and implementation).
• Good computer skills (Word, Excel, Outlook at a minimum).
• Valid food sanitation management and alcohol awareness certifications (may be obtained upon hire). 
• Ability to move and lift up to 25 pounds, occasionally move and lift up to 50 pounds 
• Standing and walking for long periods is necessary to oversee the daily operation 
• Ability to reach objects, stoop or bend as needed. May be required to utilize a ladder 
• Ability to see and hear adequately to monitor operations and interact with staff and clients