IT Specialist
Miele
IT Specialist
Miele
Premium domestic appliances manufacturer and supplier
troubleshooting Windows, Microsoft 365, network connectivity and workplace-related issues;
supporting local IT infrastructure, Wi-Fi, meeting rooms and workplace equipment;
handling more complex incidents and coordinating escalations with central IT;
maintaining technical documentation and improving local IT processes;
sharing knowledge and supporting the development of the Junior IT Specialist.
experience in IT Helpdesk / 1st Line Support, including troubleshooting and resolving user issues;
good knowledge of Windows, SharePoint, printers, and mobile devices;
communicative level of English;
strong problem-solving skills and ability to handle stressful situations;
excellent communication skills and approachable attitude;
proactive, service-oriented mindset and ability to take ownership of issues;
interest in AI and new technologies.
Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.
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