Wing Assistant

Subscription-based virtual assistant services for businesses

Product Manager - AI

Product ManagementUpdated on Nov 12

Full-timeRemote in Taiwan

About the Job

Requirements

Proven experience optimizing product onboarding and driving higher conversion and lower drop-offs.
Strong judgment about prioritizing important work over noise and maintaining a simple user experience.
Ability to produce comprehensive product requirement documents, tickets, prototypes, or designs with minimal review.
Ability to partner with design and engineering teams and independently drive user experience work when needed.

Responsibilities

Own the user experience end-to-end and become an expert on the product quickly.
Turn complexity into a simple, integrated user experience across all modules.
Own the roadmap and feature definition, applying strong user experience, user interface, and interaction design judgment.
Lead design reviews and propose user experience optimizations and next-step features.
Map the product surface area, from the dashboard through each feature and the connections across modules.
Translate product understanding into onboarding, product marketing pages, and in-app education.
Compare specifications with staging and production states to identify gaps and regressions.
Use usage data and customer feedback to prioritize improvements.
Identify friction, inconsistencies, missed opportunities, and missing connections between product modules.
Prioritize actionably, avoid overbuilding, reduce interface clutter, and ship simple solutions.
Create product requirement documents, tickets, prototypes, and designs.
Collaborate with design and engineering while independently driving user experience when needed.

Who We Want

A hands-on, Meticulous PM who becomes a "Central Power User" fast
Owns UX end-to-end
Finds gaps via product deep-dives + data
Ships simple, high-impact improvements with minimal review

Core Mission

Become the “Central expert” in record time and own the product experience end-to-end
Turn messy complexity into a clean, simple, integrated UX across all modules
Proven experience optimizing onboardings / driving higher conversion & lower dropoffs with product onboardings

Hands-On Scope

Own roadmap and feature definition, with strong taste in UX/UI and interaction design
Lead design reviews and propose UX optimizations and next-step features
Map the full product surface area: dashboard → every feature → how it connects across modules
Translate product understanding into onboarding, product marketing pages, and in-app education

How You Operate

Extremely curious: Explores every corner of Central, asks “why,” challenges decisions, and proposes better alternatives
Obsessive about friction: Identifies uncaptured opportunities, inconsistencies, and missing connections between modules
Cross-references spec vs staging vs production state to catch gaps and regressions
Extremely Data-driven + customer-centric: uses usage signals + customer feedback to prioritize what matters
Action-oriented prioritizer: avoids overbuilding, reduces UI clutter, and ships the simplest solution that works

Quality Bar

Meticulous, Detail-oriented, leaves no stone unturned.
Strong judgment on what’s important vs noise. Protects UX simplicity.
Produces PRDs/tickets/prototypes/designs that are close to “comprehensive perfection” with minimal review needed.
Collaboration expectations
Focuses on product thinking, UX quality, and feature direction.
Comfortable partnering with design + engineering, but can drive UX independently when needed.

Our Hiring Process

Introductory Call (15 min) - Explore our culture, product vision, and expectations.
Live Technical Task (60-90 mins)
Interview with our team
Interview our CEO & CPO

What You Get

Remote-first culture
Work from anywhere
Competitive salary
Performance‑based bonuses (at the discretion of the Manager)
Software for Upskilling & Productivity
Paid Time Off
High autonomy, low bureaucracy
Fast-track to leadership for high performers
Direct access to founding team
High visibility, autonomy and ownership
Optional in‑person hack‑weeks in Hong Kong, India, or London
Access to best‑in‑class tooling
US HQ Opportunities: Top performers may have the opportunity to explore international roles within our US-based headquarters, including potential emigration opportunities, subject to availability and company needs, and after at least 2 years of employment

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size: 1,001-5,000
Company stage: Seed
Total funding: $2.2M
Headquarters: Berkeley, CA
Founded: 2018

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