Key Account Manager - Food Testing & Laboratory Services

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

We are seeking a Key Account Manager (Food Testing & Laboratory Services) to manage and grow strategic customer relationships across the food sector. This role combines scientific and technical understanding with commercial account management, customer service, pricing, tenders, and business development.

The successful candidate will have a background in food science, microbiology, chemistry, laboratory testing, food quality, or a related discipline, together with experience in technical sales or account management.

The ideal candidate will be based in either Tipperary or Cork.

The day to day

• Respond to requests for quotations & customer queries.
• Manage key accounts on both a technical and commercial level.
• Build and develop customer relationships, developing a deep understanding of each client’s unique requirements.
• Maintain internal relationships within the ALS teams across all aspects of operations.
• Complete tenders for new business opportunities.
• Manage price lists, implement price modification plans and perform account pricing reviews and negotiations. Support internal customers with pricing requests.
• Support internal management team on both pricing and technical levels.
• Stay current with industry and legislative developments as well as changes within the ALS group.
• Seek out and convert new business opportunities.
• Meet sales targets and participate and report into the ALS North Western European Sales Group.
• Participate and collaborate with global ALS colleagues on Global tendering opportunities.
• Develop and execute sales and business development plans along with account development plans for selected key accounts.
• Manage and mentor the Junior Key Account Team.

The Essentials

• Must hold a scientific background or have relevant experience in the food industry.
• Experience in Client Sales is essential.
• Excellent communications skills, with an ability to persuade, inform and negotiate.
• A proficient level of IT competency.
• Curious and solution focused.
• Determined and tenacious.
• Meticulous and methodical in your approach.
• Willingness and ability to drive and travel to ALS and Customer sites.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.