F&B Attendant

InterContinental Residences Abu Dhabi is seeking a friendly, attentive, and service-oriented F&B Attendant to join our team at our contemporary Mediterranean brasserie. The ideal candidate will have a passion for food, beverage, and guest service, with a commitment to delivering a welcoming and memorable dining experience. This role is an excellent opportunity for a hospitality professional who takes pride in personalised service, teamwork, and maintaining the high standards associated with the InterContinental brand.

A little taste of your day-to-day:

Every day is different, but you will mainly be responsible for:

• Welcome guests warmly and professionally, ensuring a positive first impression and a comfortable dining experience.
• Provide attentive and personalised food and beverage service throughout breakfast, lunch, and dinner operations.
• Present menus, explain dishes and beverage options, and assist guests with recommendations when required.
• Take food and beverage orders accurately and communicate them promptly to the kitchen and bar teams.
• Serve food and beverages efficiently, ensuring correct presentation and adherence to established service standards.
• Demonstrate knowledge of Mediterranean cuisine, menu ingredients, and beverage offerings to assist guests with their selections.
• Respond to guest enquiries, dietary requirements, and special requests with care and professionalism.
• Maintain tables and service stations, ensuring cleanliness, organisation, and readiness throughout service.
• Assist with restaurant setup, including table arrangements, cutlery, glassware, and other service essentials.
• Monitor guest satisfaction and anticipate needs, ensuring requests are attended to promptly.
• Handle guest feedback and concerns professionally, escalating issues to the supervisor or Restaurant Manager when necessary.
• Coordinate with the kitchen, bar, and other Food & Beverage colleagues to ensure smooth and efficient service.
• Follow food safety, hygiene, sanitation, and health and safety procedures at all times.
• Support stock replenishment, proper handling of service equipment, and the maintenance of restaurant supplies.
• Assist with opening and closing duties, ensuring the restaurant is properly prepared for each service period.
• Maintain professional grooming, a positive attitude, and a strong commitment to hospitality excellence.
• Contribute to a welcoming atmosphere that reflects the relaxed sophistication of a contemporary Mediterranean dining experience.

What we need from you:

• Previous experience in Food & Beverage service, preferably within a hotel, restaurant, or upscale dining environment.
• Good knowledge of restaurant service standards, food presentation, and beverage service.
• Excellent communication and interpersonal skills, with a friendly and guest-focused approach.
• A genuine passion for hospitality and creating memorable dining experiences.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Good organisational skills and the ability to manage multiple guest requests effectively.
• Knowledge of food safety, hygiene, and sanitation standards.
• Ability to work collaboratively within a multicultural team.
• Proficiency in English; additional languages are an advantage.
• Flexibility to work rotational shifts, including weekends and public holidays.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.