F

Fluence

Turnkey energy storage solutions and software

Warranty Claims Manager - Europe

Full-Time
No salary listed
Senior
Bachelor's
London, UK
HybridTwo to three days in the office per week required.

About the job

Requirements
  • A minimum of 5+ years of experience in warranty claims, supplier quality, contract or commercial management, ideally within the construction, energy or industrial manufacturing sectors.
  • A bachelor's degree in Engineering, Supply Chain Management, Quality Management, Law, or a related field, or equivalent professional experience.
  • Strong understanding of supplier warranty agreements and quality-assurance principles, with sound contractual and commercial acumen.
  • Demonstrated experience with Non-Conformance Report processes and root-cause analysis methodologies, such as 8D and Six Sigma or Lean.
  • Strong analytical, communication and negotiation skills, with the ability to hold suppliers accountable while maintaining constructive relationships.
  • Ability to work independently, manage multiple stakeholders, and coordinate across Quality, Services, Procurement, Project Management, Finance and Legal.
  • Proficiency in Microsoft Office and enterprise resource planning or quality management systems, such as SAP, Oracle, or equivalent.
  • English business fluency
Responsibilities
  • Review and analyse Non-Conformance Reports relating to supplier-provided equipment, and assess the commercial and contractual impact on the affected project.
  • Determine warranty entitlement by confirming whether an issue is covered and who bears responsibility for parts, labour and associated costs.
  • Collaborate with the Quality team on root-cause and 8D analysis to establish the responsible party and capture supporting evidence.
  • Manage and execute the supplier warranty claims process end to end, including notification, documentation, requests for information, follow-up and challenge of supplier rejections.
  • Negotiate and agree commercial solutions where suppliers cannot meet warranty key performance indicators, such as credit notes, supplier-funded labour, replacement parts, warranty extensions or settlement packages.
  • Act as the single regional point of contact for suppliers on warranty matters.
  • Track and report recovery status, case ageing, credit notes and supplier response times, maintaining accurate records of claims, correspondence and outcomes.
  • Identify patterns and serial defects early, feeding failure data and lessons learned back to Engineering, Quality and Procurement to reduce recurrence.
  • Escalate material, disputed or strategic matters to the Claims, Legal or Procurement/GPO teams.
  • Drive continuous improvement of the warranty process to enhance accountability, recovery rates and supplier performance across the region.
  • Contribute to the adoption of artificial intelligence and digital innovation to support the transformation and future evolution of warranty and claims management, including data analytics, defect-trend detection and process automation.
Desired Qualifications
  • Familiarity with ISO 9001 or similar quality-management systems.
  • Six Sigma or Lean certification.

About the company

Fluence Energy provides energy storage technology and digital applications for renewable energy, offering turnkey energy storage solutions for utilities, developers, and commercial/industrial customers. Its products combine energy storage hardware with software tools to optimize the performance and efficiency of renewable assets, and its services cover the full package from equipment to installation and ongoing support. Owned by a Siemens-AES partnership, Fluence differentiates itself through scale, integration, and customization for demanding industrial applications, delivering end-to-end systems and software globally. The company’s goal is to help customers deploy reliable, efficient energy storage to accelerate the adoption of renewable energy and maximize asset performance.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Arlington, Virginia

Founded

2018

Get referred to Fluence

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • September 16, 2026 management said demand remains strong domestically and internationally.
  • Bernerd Da Santos became COO on September 15, 2026 to fix operations.
  • EVE Energy's September 18, 2026 framework secures battery supply for future deliveries.

What critics are saying

  • September 16, 2026 guidance cut blamed Houston manufacturing delays and supply-chain failures.
  • SEC disclosures describe an ongoing revenue-recognition and internal-controls investigation since November 25, 2025.
  • Persistent execution failures and litigation risk threaten liquidity, backlog conversion, and Nasdaq confidence.

What makes Fluence unique

  • Siemens and AES founded Fluence, giving utility credibility and grid-market access.
  • Fluence combines storage hardware, software optimization, and services into turnkey deployments.
  • Its 2027 backlog includes 206 GWh with EVE Energy through 2031.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pet Insurance

401(k) Company Match

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

↑ 5%

1 year growth

↑ 5%

2 year growth

↑ 5%
Associated Press
Sep 29th, 2026
Fluence Energy faces class action over $600M revenue guidance cut amid manufacturing delays

A class action lawsuit has been filed against Fluence Energy, Inc. (NASDAQ: FLNC) on behalf of investors who acquired securities between 24 November 2025 and 16 September 2026. The lawsuit, announced by law firm Kirby McInerney LLP, alleges the company made false statements about its ability to deliver on revenue guidance. The complaint claims Fluence Energy failed to disclose that its fiscal 2026 projections depended on incomplete manufacturing facilities and that production problems persisted. The company's share price fell 34.63% to $18.95 on 5 February 2026 after reporting increased losses and margin decline. Subsequent guidance cuts in August and September 2026, attributed to production delays, caused further share price declines. Investors have until 27 November 2026 to request lead plaintiff appointment.

PR Newswire
Sep 29th, 2026
Fluence legal alert: Fluence (FLNC) investors who lost money are notified of the ongoing Securities Fraud investigation.

Fluence legal alert: Fluence (FLNC) investors who lost money are notified of the ongoing Securities Fraud investigation. Sep 29, 2026, 06:06 ET BFA Law is investigating whether Fluence Energy, Inc. committed securities fraud relating to statements about the status of its manufacturing operations and ability to achieve its revenue and EBITDA guidance. NEW YORK, Sept. 29, 2026 /PRNewswire/ - Leading securities law firm Bleichmar Fonti & Auld LLP announces an investigation into Fluence Energy, Inc. (NASDAQ:FLNC) for potential securities fraud after its significant stock drops. If you invested in Fluence securities, you are encouraged to obtain additional information by visiting: https://www.bfalaw.com/cases/fluence-class-action-lawsuit. Key Details of the Fluence ($FLNC) Class Action Investigation: * Investigation Overview: Securities fraud relating to Fluence's statements about the status of its manufacturing operations and ability to achieve its revenue and EBITDA guidance. * Stock Decline: * February 5, 2026 - 34.4% Stock Drop * August 6, 2026 - 7.2% Stock Drop * September 17, 2026 - 15.4% Stock Drop * Action: Contact BFA Law to discuss your rights Why is Fluence Being Investigated for Securities Fraud? Fluence is a provider of energy storage systems and optimization software for the renewable energy and energy storage industries. BFA is investigating whether Fluence misled investors about the status of its manufacturing operations and ability to achieve its revenue and EBITDA guidance. Why did Fluence's Stock Drop? On February 4, 2026, Fluence reported an Adjusted EBITDA loss of $52.1 million due to increased costs associated with two projects located outside the U.S. Following that announcement, Fluence's shares fell 34.4% on February 5, 2026. On August 5, 2026, Fluence reported an Adjusted EBITDA loss of $29.3 million and missed revenue expectations due to production delays at two of its contract manufacturing facilities. Following that announcement, Fluence's shares fell 7.2% on August 6, 2026. On September 16, 2026, Fluence slashed revenue and Adjusted EBITDA guidance because of delays in the ramp-up of its contract manufacturing facility. Following that announcement, Fluence's shares fell 15.4% on September 17, 2026. What Can You Do? If you invested in Fluence securities, you may have legal options and are encouraged to submit your information to the firm. All representation is on a contingency fee basis; there is no cost to you. Shareholders are not responsible for any court costs or expenses of litigation. The firm will seek court approval for any potential fees and expenses. Submit your information by visiting: Why Bleichmar Fonti & Auld LLP? BFA is a leading international law firm representing plaintiffs in securities class actions and shareholder litigation. It has been named a top plaintiff law firm by Chambers USA, The Legal 500, and ISS SCAS, and its attorneys have been named "Elite Trial Lawyers" by the National Law Journal, "Litigation Stars" by Benchmark Litigation, among the top "500 Leading Plaintiff Financial Lawyers" by Lawdragon, "Titans of the Plaintiffs' Bar" by Law360 and "SuperLawyers" by Thomson Reuters. Most recently, The Legal 500 awarded BFA the most client satisfaction accolades of any plaintiff's securities litigation law firm, with clients noting: "[t]here is no better service provider in the practice area," "[t]he interest of the client is always front and center," and "[t]here isn't a better firm in this space." One testimonial described the firm as "nimble and entrepreneurial," with a "relentless focus on adding value for clients." Among its recent notable successes, BFA recovered over $900 million in value from Tesla, Inc.'s Board of Directors, as well as $420 million from Teva Pharmaceutical Ind. Ltd. Attorney advertising. Past results do not guarantee future outcomes. SOURCE Bleichmar Fonti & Auld LLP

Business Wire
Sep 28th, 2026
FLNC CLASS ACTION NOTICE: Glancy Prongay Wolke & Rotter LLP files securities fraud lawsuit on behalf of Fluence Energy, Inc. investors.

FLNC CLASS ACTION NOTICE: Glancy Prongay Wolke & Rotter LLP files securities fraud lawsuit on behalf of Fluence Energy, Inc. investors. LOS ANGELES-(BUSINESS WIRE)-Glancy Prongay Wolke & Rotter LLP ("GPWR"), announces that it has filed a class action lawsuit in the United States District Court for the Eastern District of Virginia (Alexandria Division), captioned Hatweek v. Fluence Energy, Inc., et al., Case No. 1:26-cv-08475, on behalf of persons and entities that purchased or otherwise acquired Fluence Energy, Inc. ("Fluence" or the "Company") (NASDAQ: FLNC) securities between November 24, 2025 and September 16, 2026, inclusive (the "Class Period"). Plaintiff pursues claims under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 (the "Exchange Act"). Investors are hereby notified that they have 60 days from the date of this notice to move the Court to serve as lead plaintiff in this action. IF YOU SUFFERED A LOSS ON YOUR FLUENCE ENERGY, INC. INVESTMENTS, CLICK HERE TO INQUIRE ABOUT POTENTIALLY PURSUING CLAIMS TO RECOVER YOUR LOSS UNDER THE FEDERAL SECURITIES LAWS. What Happened? On February 4, 2026, after the market closed, Fluence reported first quarter 2026 financial results, including a GAAP gross profit margin of approximately 4.9%, a 6.5 percentage point decline year over year, due to "additional estimated costs on two projects." Further, net losses also increased to $62.6 million, compared to a net loss of approximately $57.0 million for the same quarter last year. Nonetheless, the Company continued to allege that its growth was being fueled by "accelerating data center growth, utility demand and rising industrial loads" and the Company has "been preparing for this inflection in growth with our expanded sales effort, global supply chain and domestic content strategy, which are driving our ability to deliver competitive products to customers around the world." On this news Fluence Energy stock fell $10.04 per share or 34.63%, to close at $18.95 per share on February 5, 2026, thereby injuring investors. Then, on August 5, 2026, after the market closed, Fluence Energy announced third quarter financial results, including that revenue of $6.49.8 million was "weaker than expected, primarily reflecting production delays at new contract manufacturing facilities." Further the Company reported "adjusted gross profit margin of approximately 5.9%, compared to approximately 15.4% in the same quarter last year, primarily reflecting the impact of delays to revenue." The Company concluded that it "now expects that $400.0 million in project deliveries will be delayed into fiscal 2027 due to production issues at a new international contract manufacturing facility and construction related delays that affected the completion and start-up of a new U.S. contract manufacturing facility." As a result, the Company slashed its guidance, cutting its fiscal year 2026 revenue guidance by $0.4 billion at the midpoint, and its adjusted EBITDA guidance by $60 million at the midpoint, a -120% change. On this news Fluence Energy stock fell $1.02 per share or 7.17%, to close at $13.21 per share on August 6, 2026, thereby further injuring investors. Finally, on September 16, 2026, after the market closed, Fluence Energy announced a mid-quarter guidance update, revealing that, among other things, the Company was cutting its full year revenue guide again, this time by approximately $0.6 billion, to $2.4 billion. The Company also dramatically cut its full year adjusted EBITDA guide from negative $10 million, to negative $200 million. The Company attributed the revision to ongoing "delays in the rampup of our contract manufacturing facility." On this news Fluence Energy stock fell $1.39 per share or 15.36%, to close at $7.66 per share on September 17, 2026, further injuring investors. What Is The Lawsuit About? The complaint filed in this class action alleges that throughout the Class Period, Defendants made materially false and/or misleading statements, as well as failed to disclose material adverse facts about the Company's business, operations, and prospects. Specifically, Defendants failed to disclose to investors that: (1) that the Company's ability to deliver its backlog and recognize the revenue underlying its fiscal 2026 guidance depended on new contract manufacturing facilities, including facilities that were not completed, not operational, and/or not capable of producing at the volumes the guidance assumed; (2) that the corrective measures the Company had implemented to address production problems at its contract manufacturers were not remediating those problems, which persisted and extended to the Company's new facilities; (3) as a result, a material portion of the backlog that Defendants represented as "securing" or "covering" the Company's fiscal 2026 revenue guidance were likely to be delivered and recognized in fiscal 2026; and (4) that, as a result of the foregoing, Defendants' positive statements about the Company's business, operations, and prospects were materially misleading and/or lacked a reasonable basis. If you purchased or otherwise acquired Fluence Energy, Inc. securities during the Class Period, you may move the Court no later than 60 days from the date of this notice to ask the Court to appoint you as lead plaintiff. Contact Us To Participate or Learn More: If you wish to learn more about this action, or if you have any questions concerning this announcement or your rights or interests with respect to these matters, please contact us: Charles Linehan, Esq., Glancy Prongay Wolke & Rotter LLP, 1925 Century Park East, Suite 2100, Los Angeles California 90067 Email: [email protected] Telephone: 310-201-9150, Toll-Free: 888-773-9224 Visit our website at www.glancylaw.com. Follow us for updates on LinkedIn, Twitter, or Facebook. If you inquire by email, please include your mailing address, telephone number and number of shares purchased. To be a member of the Class you need not take any action at this time; you may retain counsel of your choice or take no action and remain an absent member of the Class. Contacts. Glancy Prongay Wolke & Rotter LLP, 1925 Century Park East, Suite 2100 Los Angeles, CA 90067 Charles Linehan Email: [email protected] Telephone: 310-201-9150 Toll-Free: 888-773-9224 Visit our website at: www.glancylaw.com. More News From Glancy Prongay Wolke & Rotter LLP LOS ANGELES-( BUSINESS WIRE )-Glancy Prongay Wolke & Rotter LLP, a leading national shareholder rights law firm, today announced that it has commenced an investigation on behalf of Tigo Energy, Inc. ("Tigo" or the "Company") (NASDAQ: TYGO) investors concerning the Company's possible violations of the federal securities laws.IF YOU ARE AN INVESTOR WHO LOST MONEY ON TIGO ENERGY, INC. (TYGO), CLICK HERE TO INQUIRE ABOUT POTENTIALLY PURSUING CLAIMS TO RECOVER YOUR LOSS.What Happened?On August 4,... LOS ANGELES-( BUSINESS WIRE )-Glancy Prongay Wolke & Rotter LLP reminds investors of the upcoming November 20, 2026 deadline to file a lead plaintiff motion in the class action filed on behalf of investors who purchased or otherwise acquired Better Home & Finance Holding Company ("Better Home" or the "Company") (NASDAQ: BETR) securities between March 13, 2026 and May 7, 2026 inclusive (the "Class Period").IF YOU SUFFERED A LOSS ON YOUR BETTER HOME & FINANCE HOLDING COMPANY INVESTMENT... LOS ANGELES-( BUSINESS WIRE )-Glancy Prongay Wolke & Rotter LLP, a leading national shareholder rights law firm, continues its investigation on behalf of Endava plc ("Endava" or the "Company") (NYSE: DAVA) investors concerning the Company's possible violations of the federal securities laws.IF YOU ARE AN INVESTOR WHO LOST MONEY ON ENDAVA PLC (DAVA) CLICK HERE TO INQUIRE ABOUT POTENTIALLY PURSUING CLAIMS TO RECOVER YOUR LOSS.What Happened?On September 21, 2026, Endava announced its CFO Mark T... Glancy Prongay Wolke & Rotter LLP. NASDAQ:FLNC Release Versions Glancy Prongay Wolke & Rotter LLP, 1925 Century Park East, Suite 2100 Los Angeles, CA 90067 Charles Linehan Email: [email protected] Telephone: 310-201-9150 Toll-Free: 888-773-9224 Visit our website at: www.glancylaw.com.

PR Newswire
Sep 23rd, 2026
Fluence Energy shares drop 15% after slashing revenue guidance by $600M due to Houston facility problems

Fluence Energy faces an investigation by shareholders rights firm Hagens Berman following a 15% share price drop on 17 September 2026. The company revealed ongoing problems at its Houston manufacturing facility and announced it had terminated its Chief Product Officer on 11 September. The investigation examines whether Fluence was sufficiently transparent about operational issues at the facility, which produces thermal management systems for battery energy storage solutions. The company slashed its 2026 revenue guidance by $600 million, attributing over 80% of the decrease to US production issues. Management disclosed problems with the facility's automated welding process and revealed it had switched to manual welding. The Houston facility was previously described as "fully automated" during an August earnings call. The share price had initially risen 10% when the facility expansion was announced in August 2025.

Best Magazine
Sep 22nd, 2026
Welding problems at US plant force Fluence to cut revenue forecast by $600m.

Welding problems at US plant force Fluence to cut revenue forecast by $600m. 22 Sep 2026 Battery energy storage system integrator Fluence Energy has cut its 2026 revenue forecast by $600 million after automated welding problems disrupted production at a contract manufacturing facility in Houston, Texas. The Nasdaq-listed company now expects revenue of about $2.4 billion, down from its previous guidance midpoint of $3 billion. Its forecast adjusted EBITDA loss has widened from approximately $10 million to $200 million. Fluence said more than 80% of the anticipated revenue reduction was attributable to US production problems, principally delays in ramping up the Houston facility. The plant, operated in partnership with equipment manufacturer Bergstrom, produces thermal-management systems, including heating, ventilation and air-conditioning and chiller equipment, for Fluence's Gridstack Pro battery energy storage systems. Fluence CEO Julian Nebreda told investors the company had underestimated the complexity of ramping up production. A customised automated welding process was operating significantly below its target, while final assembly was being constrained by a shortage of skilled labour. Production averaged fewer than one unit per day during August, compared with the 11 units per day assumed in the company's previous guidance. Output increased to an average of three units per day during the first two weeks of September. The contract manufacturer has temporarily moved to manual welding, recruited additional skilled workers and engaged three subcontractors in the Houston area to increase welding and assembly capacity. Fluence estimated these measures would add $25 million to costs. Nebreda said the automated welding system was still being trained to weld the company's Gridstack Pro 5000 equipment. A plan for delivering Fluence's 2027 backlog had been prepared on the assumption that manual welding might continue, although it would be slower and more expensive. The company has $2.9 billion of backlog scheduled for 2027, of which $1.2 billion requires US production. The Houston plant has also not yet been connected to the electricity grid. Fluence said generators had been installed and power availability was no longer constraining output. Grid connection is expected in the first quarter of its 2027 financial year. Nebreda said the delay in introducing manual welding had accounted for most of a roughly $1 billion shortfall against Fluence's earlier annual revenue expectations. "That is clearly not a resilient plan," he said, adding that Fluence would seek to reduce its dependence on individual suppliers and manufacturing processes. Fluence announced the start of production at the Houston facility in August 2025, describing it as an important part of its strategy to establish a domestic US supply chain for every major component of a grid-scale BESS. Law firm Hagens Berman has since opened an investigation into whether Fluence adequately disclosed the facility's operational readiness and potential financial effect. The announcement concerns a preliminary investigation and does not establish that Fluence or its executives violated securities law. Fluence shares fell $1.39, or 15.4%, from $9.05 to $7.66 following the revised guidance. The company also terminated chief product officer Peter Williams on 11 September and appointed former AES executive Bernerd Da Santos as chief operating officer. Da Santos will oversee product, supply chain, manufacturing, customer success and enterprise operations.