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West Shore

Buys and manages apartment communities

Senior Community Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Palm Beach Gardens, FL, USA
In Person
Real EstateReal Estate Property Management

About the job

Requirements
  • Management experience.
  • Commitment to perform effectively in a high-energy, upscale environment.
Responsibilities
  • Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt loss, and concessions.
  • Lead and supervise a team of leasing/marketing personnel and maintenance personnel.
  • Supervise apartment turnover, including move-in and move-out inspections, processing applications, and monitoring unit make-ready requirements; minimize unit downtime and vacancy loss due to turnover.
  • Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Ensure sales and leasing models are maintained to high standards of cleanliness and maintenance, and communicate problems to the appropriate party for resolution.
  • Improve Net Operating Income through revenue maximization and expense controls while maintaining the physical asset.
  • Recommend rent and fee changes in accordance with market changes.
  • Review and analyze monthly financial statements.
  • Supervise, monitor, and process accounts payable, including posting, coding, and approving site invoices.
  • Administer tenant leases and maintain good tenant relations; review, understand, and enforce lease terms; address tenant needs and resolve issues; ensure proper execution of screening procedures.
  • Prepare annual budgets, review monthly financial reports for portfolio properties, and provide reports to owners monthly and quarterly.
  • Perform periodic property inspections, maintain the assigned portfolio's appearance and performance, and resolve emergency maintenance issues.
  • Obtain and supervise third-party vendors; evaluate service contract requirements; establish performance specifications and documents; and manage the competitive bid process.
  • Complete other tasks as directed and assigned.

About the company

West Shore buys and manages apartment communities for renters and real estate investors in the United States. Its business centers on multifamily housing, where many households rent separate homes within one apartment community with shared facilities and common spaces. The firm handles investment analysis and financing alongside the day-to-day work of maintaining buildings, leasing homes and serving residents. It earns rental income from the properties it owns, while its corporate team oversees asset management and property-specific improvement projects through the life of each investment. Founded in 2016, West Shore is headquartered in Boston, Massachusetts.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Boston, MA

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisitions have financing behind them: West Shore secured a $600 million loan package in October 2025 covering three purchases.
  • A development path accompanies Melbourne leasing work: West Shore advertises coaching, continued education and promotion from within.
  • Salary comes with commission opportunities: West Shore's Savannah community manager role advertises both pay components.

What critics are saying

  • Growth carries debt obligations: West Shore's October 2025 package refinanced more than $250 million of existing debt.
  • Maintenance extends after hours: West Shore's Bowling Green technicians handle emergencies outside normal working hours and need schedule flexibility.
  • Weekend work accompanies sales targets: West Shore's Melbourne leasing role requires Saturdays and individual and group leasing goals.

What makes West Shore unique

  • Acquisition discipline starts with replacement cost: West Shore seeks properties priced below what comparable construction would cost.
  • Administrative work is centralized: West Shore assigns lease renewals, final statements and ledger adjustments to a portfolio business manager.
  • Operations span a dispersed network: West Shore owns 54 communities totaling more than 18,500 apartments.

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