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Liberty Mutual

Insures homes, cars and businesses worldwide

Auto Claims Desk Adjuster

Claims AdjudicationConfirmed live in the last 24 hours
Full-time$50k - $76k

About the Job

Requirements

  • An engaging, outgoing personality and passion for helping customers.
  • Ability to think critically, use resources, and seek answers when needed in a virtual environment.
  • Excellent oral and written skills, decision-making skills, and organizational skills.
  • Strong typing and multitasking capabilities in a structured paperless work environment.
  • Strong working knowledge and ability to use multiple systems during virtual training and to handle and process claims.
  • General understanding of overall claim operations and key stakeholders.
  • A college degree is preferred, and/or 1–3 years of related customer service experience or applicable insurance knowledge.
  • Applicants must be based in the United States.
  • Applicants must live within 50 miles of the Marlton office.
  • Applicants must complete an assessment related to the skills needed for the role.

Responsibilities

  • Guide insureds and claimants through the auto claims process from start to finish.
  • Speak with and engage customers who have been in auto accidents and help them through the claims process.
  • Manage the multiple moving pieces involved in handling claims.
  • Represent Liberty Mutual and deliver on its customer promise.

Desired Qualifications

  • A college degree.
  • One to three years of related customer service experience or applicable insurance knowledge.

About the Company

Liberty Mutual

Insures homes, cars and businesses worldwide

Liberty Mutual sells property and casualty insurance to individuals and businesses, covering damage to assets, injuries and legal liabilities. Its retail business writes home and auto policies, while its commercial operations cover business risks and specialized industries across global markets. The group also sells reinsurance to other insurers and surety bonds that guarantee obligations such as construction contracts. It collects premiums, prices and underwrites risk, pays covered claims and invests its insurance assets to earn income between collecting premiums and settling losses. Liberty Mutual began operating in 1912 and is headquartered in Boston, Massachusetts.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1912

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