AYANA Hospitality

Global hospitality group developing iconic destinations

Hostess – Mandarin Speaking

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeBali, IndonesiaNo salary listedIn-person

About the Job

Requirements

Minimum of 1 year of experience in the same position at a large luxury resort.
Fluency in Mandarin and English.
Excellent communication skills by phone and in person.
Availability to work shifts as needed.
Good physical condition to walk and stand during an entire shift.
A diploma in Food & Beverage, Hotel Management, or another relevant field.

Responsibilities

Welcome and warmly greet guests upon arrival, ensuring a pleasant first impression.
Provide accurate waiting time estimates and efficiently manage the guest waiting list.
Handle restaurant reservations and coordinate seating arrangements.
Present menus to guests and introduce them to their assigned waiter or waitress.
Ensure guests receive a warm and courteous farewell upon departure.
Maintain the cleanliness, organization, and professional appearance of the reception area.
Handle incoming calls professionally and respond to guest inquiries in a timely manner.
Assist Mandarin-speaking guests to ensure a smooth and personalized dining experience.

Hostess - Mandarin Speaking | AYANA BALI

AYANA Hospitality · Bali, Indonesia · Full-time · Posted 2026-11-06

Workplace: on_site

Department: Food & Beverage

Description

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Hostess to work with our Food & Beverage team at the finest 5-star luxury resort in Bali.

Responsibilities

Welcome and warmly greet guests upon arrival, ensuring a pleasant first impression
Provide accurate waiting time estimates and efficiently manage the guest waiting list
Handle restaurant reservations and coordinate seating arrangements
Present menus to guests and introduce them to their assigned Waiter/Waitress
Ensure guests receive a warm and courteous farewell upon departure
Maintain the cleanliness, organization, and professional appearance of the reception area
Handle incoming calls professionally and respond to guest inquiries in a timely manner
Assist Mandarin-speaking guests to ensure a smooth and personalized dining experience

Requirements

Minimum of 1 year experience in the same position in a large luxury resort
Fluent in Mandarin & English
Excellent communication skills (via phone and in-person)
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
Diploma in Food & Beverage, Hotel Management, or other relevant fields.

Apply

Apply at AYANA Hospitality

About the Company

AYANA Hospitality

Global hospitality group developing iconic destinations

AYANA Hospitality designs and manages iconic travel destinations and voyages around the world. It creates resort properties and cruises that emphasize wellbeing, nourish the senses, and enrich the mind, pairing attentive service with thoughtful experiences. The company differentiates itself by prioritizing harmony with self, others, and nature, and by offering a “place of refuge” for every guest across its destinations. Its goal is to deliver exceptional service and meaningful inspiration through carefully crafted spaces and experiences that travelers can trust to refresh and uplift them.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Indonesia
Founded: 1996

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