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Reonic

End-to-end software for installer workflows

Growth & Account Manager - DACH, AI x Greentech

Customer SuccessConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listed

About the Job

Requirements

  • Experience in customer service or customer success, with a strong emphasis on customer-facing interactions.
  • Experience in a high-growth startup environment.
  • A technical background, such as industrial engineering, or a degree from a top-tier business school.
  • C2-level German proficiency.
  • Excellent communication abilities in German and English.

Responsibilities

  • Own customer success and revenue growth by continuously improving customer experience and streamlining and improving processes.
  • Onboard customers, serving as a trusted product expert and business partner and helping them implement Reonic efficiently.
  • Collaborate with Support, Product, and Engineering to accelerate adoption, drive usage, and identify market opportunities.
  • Drive Net Revenue Retention by uncovering opportunities to expand, renew, and strengthen customer relationships.
  • Plan and implement strategic projects that drive Reonic's growth and innovation.

About the Company

Reonic

End-to-end software for installer workflows

Reonic provides a software platform that helps energy installers manage the full workflow of renewable energy projects from lead management to installation and documentation. It combines planning, simulation, proposal creation, digital signatures, and project tracking in one tool, with features for solar, heat pumps, storage, and EV charging, plus a large component database. Installers use the platform to simulate energy performance and cost savings and to manage cross-technology projects in one project. The service is subscription-based and targets small- and medium-sized installers in Europe, aiming to speed deployment of distributed renewables and improve building energy efficiency.

Company size
51-200
Company stage
Series A
Total funding
$14.3M
Headquarters
Augsburg, Germany
Founded
2021

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