Full-Time

Associate Store Manager

Birch Lane

Confirmed live in the last 24 hours

Wayfair

Wayfair

10,001+ employees

E-commerce platform for furniture and decor

Consumer Goods

Mid

Boca Raton, FL, USA

Required Skills
Communications
Customer Service
Requirements
  • 2+ years of customer service or retail leadership experience
  • High school diploma/GED or equivalent, Associate Degree or equivalent preferred
  • Strong communication, interpersonal, and problem-solving skills
  • Strong delegation skills in support of execution and driving results
  • Proven ability to build a culture focused on success and teamwork
  • Open availability to work flexible hours on weekdays, evenings, and weekends
Responsibilities
  • Provide an authentic, friendly customer experience
  • Partner with the Store Manager to establish critical metrics and expectations
  • Coach, teach, train, recognize, and manage the performance of store associates
  • Communicate regularly with the management team
  • Manage and delegate workload to ensure execution of strategies
  • Participate in Division of Responsibility (DOR) walk-throughs
  • Collaborate with other Assistant/Associate Store Managers
  • Stay current on store initiatives and communications
  • Model and ensure all policies and procedures are followed

Wayfair is a leading e-commerce platform specializing in home furnishings and decor, offering an expansive selection that caters to diverse tastes and budgets. The company stands out for its strong customer-centric approach, utilizing advanced e-commerce technologies to enhance the shopping experience. Working at Wayfair provides employees with the opportunity to be part of a dynamic team that values innovation in digital commerce and customer engagement, making it an ideal environment for professionals passionate about driving technological advancements in the retail industry.

Company Stage

IPO

Total Funding

$2.3B

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

2%

1 year growth

-12%

2 year growth

-18%