Full-Time

Insurance Training Facilitator

Confirmed live in the last 24 hours

Centerfield

Centerfield

1,001-5,000 employees

Customer acquisition through digital marketing strategies

Data & Analytics
Consulting
Consumer Goods

Compensation Overview

$55k - $65kAnnually

Junior, Mid

Remote in USA

Candidates must reside in FL, NC, TN, TX, GA, MA, or UT and have their Resident State License.

Category
Customer Education & Training
Customer Success & Support
Requirements
  • Must have previous facilitation experience in call center sales environments and working knowledge of system processes to ensure successful delivery of training
  • Proven experience as a virtual facilitator or similar role, with a strong understanding of online facilitation best practices.
  • Experience in Medicare and ACA
  • Excellent verbal, written and calendar maintenance skills with the experience of creating and conducting effective presentations
  • Prior call center leadership experience
  • Ability to employ effective engagement techniques to transfer ownership of the learning experience to the participants
  • Detail oriented and exhibit proficiency in follow-up and time management skills
  • Have good attendance and flexible schedule to train in hours that meet business needs
  • Ability to utilize innovative approach to facilitation through knowledge of adult learning methodologies
  • Create and maintain an effective learning environment through facilitative leadership
  • 2+ year experience in designing and developing training content
  • Experience with Microsoft and Google Suite
  • Active Health Insurance License
  • Up to date on Continuing Education Coursework
  • Corporate Trainer Certified (Preferred)
  • College Degree (Preferred)
Responsibilities
  • Providing virtual facilitation and adult learning subject matter expertise on special projects to help deliver on key initiatives
  • Facilitate virtual training for designated licensed and/or non licensed agents with the ability to deliver, project and motivate trainees through effective training methodologies both in group and individual setting
  • Communicate effectively, both orally and in writing, with managers, colleagues, and other departments
  • Plan and conduct activities for a balanced program of instruction that meets the needs of adult learners
  • Prepare instructional materials and presentations
  • Cross collaboration with various stakeholders to identify training needs, identify performance gaps, and implement training best practices to ensure alignment with company needs
  • Develop new or modify existing content that includes clear objectives for all trainings, workshops, activities, and projects
  • Provide a positive environment and manage group conduct to promote active engagement of participants in the learning process
  • Track metrics and performance of new hire

Centerfield focuses on customer acquisition through effective sales and marketing strategies in the digital sector, engaging customers via text and chat-based sales. They create personalized buying experiences for clients in industries like home services and telecommunications, closing around 2,000,000 sales annually. Operating on a performance-based marketing model, they earn revenue by driving sales for their clients using advanced technology and skilled sales agents. Centerfield aims to be a trusted partner for brands looking to expand their customer base through expert salesmanship.

Company Stage

Acquired

Total Funding

$151.7M

Headquarters

Los Angeles, California

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Being named Best Overall SEM Solution in the 2023 MarTech Breakthrough Awards highlights Centerfield's industry leadership and innovative capabilities.
  • Recognition as one of the 'Best Places to Work in Los Angeles' underscores a positive work environment and strong company culture.
  • Strategic acquisitions like Datalot and partnerships with major brands enhance Centerfield's market position and growth potential.

What critics are saying

  • The performance-based revenue model can lead to financial instability if sales targets are not met consistently.
  • The highly competitive digital marketing landscape requires continuous innovation to maintain a competitive edge.

What makes Centerfield unique

  • Centerfield's performance-based marketing model ensures they only earn revenue by driving actual sales and customer acquisitions, aligning their success directly with their clients' success.
  • Their focus on personalized buying experiences across all devices sets them apart in the digital marketing sector, ensuring high engagement and conversion rates.
  • Centerfield's integration of advanced technology with expert sales agents provides a unique blend of human touch and automation, enhancing customer satisfaction and sales efficiency.

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