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State of North Carolina

Public sector employer delivering state services

Custody and Visitation Mediator

Social & Community ServicesConfirmed live in the last 24 hours
Full-time$64.7k - $104.9k

About the Job

Requirements

  • A master's degree in psychology, social work, family counseling, or a comparable human-relations discipline and two years of experience relating to child development, family dynamics, or comparable areas are required.
  • At least 40 hours of mediation-technique training by a qualified instructor, as determined by the North Carolina Administrative Office of the Courts, is required; this training may be obtained before employment or provided on the job.
  • A valid North Carolina driver's license is required.
  • Knowledge of child development and family dynamics, mediation and negotiation techniques, case management principles, report formulation, and time management is required.
  • Skills in oral and written communication, analysis, conflict resolution, public speaking, Microsoft Word, and using general office equipment including computers, printers, and telephones are required.
  • Ability to use neutral mediation techniques obtained through training and experience; assist parties in evaluating the impact of proposed custody and visitation arrangements on the child; maintain neutrality; diffuse a threatening situation if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; draft parenting agreements; and use computer hardware and software is required.

Responsibilities

  • Conduct orientation sessions advising clients what to expect in the custody mediation process.
  • Provide a structured, confidential, non-adversarial setting to facilitate cooperative resolution of custody and visitation disputes.
  • Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.
  • Use knowledge of child development and family dynamics to assist parties in making decisions.
  • Assist parties in developing parenting agreements in the best interests of children and reduce those agreements to well-written parenting agreements.
  • Interact with courts and the court community to foster confidence in and provide accurate information about custody mediation.
  • Perform administrative and case management functions in Enterprise Justice.

Desired Qualifications

  • Fluency in Spanish.
  • Ability to work independently.
  • Knowledge of or experience in the court system.

About the Company

State of North Carolina

Public sector employer delivering state services

North Carolina State Government employs over 81,000 people across agencies and universities to deliver public services in areas like arts, transportation, IT, environment, public safety, and healthcare. Its offerings are public-sector careers and programs that serve residents and visitors. It differs from private competitors by being a state-run institution with a broad, unified mission and government-funded services, offering benefits and advancement within a public framework. The goal is to provide reliable public services, strengthen communities, grow the economy, invest in public schools, and raise middle-class incomes.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Raleigh, NC
Founded
1789

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