Customer Experience Coordinator
About the job
- Availability to work a flexible schedule, including nights and weekends.
- Strong understanding of merchandising techniques.
- Ability to multitask.
- Strong communication and organizational skills with attention to detail.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors.
- Ability to train others.
- One year of retail experience and six months of leadership experience.
- Create a positive internal and external customer experience.
- Promote a culture of honesty and integrity while maintaining confidentiality.
- Take an active role in training and mentoring Associates on front-end principles.
- Train and coach Associates on personalizing the customer experience while promoting loyalty programs.
- Assign registers, support and respond to point-of-sale coverage needs, and coordinate breaks for all Associates.
- Address customer concerns and issues promptly, ensuring a positive customer experience.
- Ensure Associates execute tasks and activities according to the store plan and prioritize as needed.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
About the company
TJX is a global off-price retailer that sells brand-name apparel and home goods at consistently low prices. It sources excess inventory from manufacturers and other retailers—such as department store cancellations, overproduced items, and closeouts—and then resells it through its chains, including T.J. Maxx, Marshalls, and HomeGoods, with over 4,800 stores worldwide. The product approach uses merchandise bought at a lower cost and offered to consumers at higher margins, avoiding promotional pricing and relying on a steady flow of discounted stock. The company differentiates itself by maintaining everyday low prices rather than running frequent sales, leveraging a large network of buyers to continually refresh inventory, and pursuing ethical business practices across its operations. TJX’s goal is to provide value to customers by offering high-quality, name-brand items at low prices while growing its global store footprint and upholding responsible corporate citizenship.
Company Size
10,001+
Company Stage
IPO
Headquarters
Framingham, Massachusetts
Founded
1987
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Simplify's Take
What believers are saying
- TJX plans 3% to 4% annual store growth starting in 2027.
- Management lifted the long-term store target to 7,500, including 300 more TJ Maxx and Marshalls locations.
- Q2 FY2027 comps rose 4%; HomeGoods gained 7%, and TJX opened 23 stores.
What critics are saying
- Marmaxx grew only 1% in Q2 FY2027, exposing TJX’s core banner.
- Ross and Burlington are intensifying price competition, stealing traffic from TJ Maxx and Marshalls.
- Open NLRB case 29-CA-395116 and California lead complaint increase legal and reputational risk.
What makes TJX unique
- TJX’s off-price treasure-hunt model keeps full-price brands moving without promotions.
- Fiscal 2026 ended with 5,214 stores and 5% consolidated comparable sales growth.
- Its 2026 board added Craig A. Pintoff, strengthening human-capital and risk oversight.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Employee Discounts
Employee Assistance Program (EAP)
Flexible Work Hours
Company News
Is T.J. Maxx closing stores? Here's what we know. Although T.J. Maxx maintains a strong presence across the country, some stores closed in 2026, while others relocated to new locations In recent hours, rumors have surfaced that some T.J. Maxx stores could disappear from the map, raising questions among the chain's customers across the United States. Although the company maintains a strong presence nationwide, some locations stopped operating in 2026, while others moved to new locations. But is this part of a broader round of closures, or are these isolated cases? Here's what we know. Is T.J. Maxx closing stores in the United States? Yes, but the closures recorded so far (which took place earlier this year) involve specific locations and are not part of a nationwide plan to reduce the chain's presence. In fact, TJX ended fiscal 2026 with 1,348 T.J. Maxx stores in the United States, 15 more than at the beginning of the period. Which T.J. Maxx stores closed in 2026? The locations confirmed to have closed in 2026 are: * 360 Newbury Street, Boston, Massachusetts. * 8661 Colesville Road, Silver Spring, Maryland. * 1262 Vocke Road, Cumberland, Maryland. History of TJ Maxx. TJX Companies, Inc. is currently one of the world's leading retail chains specializing in fashion and home goods at low prices, and is recognized for being part of the Fortune 100 list. Its beginnings date back nearly five decades to 1976, when Ben Cammarata, then working in merchandising at Marshalls, was invited by Zayre Corp. to create a new discount store concept focused on family clothing and home products. A year later, that concept came to life with the opening of the first TJ Maxx stores, marking the start of a new era in retail. In the late 1980s, Zayre underwent a corporate transformation that resulted in the spin-off of several brands - TJ Maxx, Hit or Miss, and Chadwick's of Boston - leading to the creation of what we now know as The TJX Companies, Inc. Since then, expansion has been constant. TJX has successfully introduced its low-price model in various markets and regions worldwide, not only by opening new stores but also through strategic acquisitions and the launch of new chains that connect with a wide range of consumers. TJX's value proposition - offering branded, stylish, and quality products at accessible prices - has earned the trust of millions of customers. This formula has positioned the company as a leader in its category. After dedicating nearly four decades to the company he helped build, Ben Cammarata retired from his role as chairman of the board in June 2015, though he remains involved with TJX as executive advisor and founder, continuing to influence its path. How many TJ Maxx stores are there? The company currently operates more than 5,000 stores in nine countries, including: * TJ Maxx, Marshalls, HomeGoods, Homesense, and Sierra in the United States * Winners, HomeSense, and Marshalls in Canada * TK Maxx and Homesense in Europe * TK Maxx in Australia It also operates e-commerce sites for TJ Maxx, Marshalls, and Sierra in the U.S., as well as three sites for TK Maxx in Europe. Obtén un més gratis a Merca2.0 premium. Cancela en cualquier momento Acceso exclusivo a rankings y radiografías. Análisis profundos y casos de estudio de éxito. Historial de la revista impresa en formato digital. ¡Disfruta de lo mejor del marketing sin costo alguno por un mes! Join more than 150,000 marketers subscribed to our daily newsletters. Privacy guaranteed. No spam. (C) 2024 MERCA2.0 MEDIA GROUP
United Rentals executive Craig Pintoff joins TJX board. 5 hours ago US off-price apparel and home fashions retailer The TJX Companies (TJX) has elected Craig Pintoff to its board of directors, effective September 16, 2026. Pintoff currently serves as executive vice president and chief administrative officer of US equipment rental business United Rentals. In his current role, he oversees human resources, legal, safety, and environmental functions, alongside providing strategic oversight for the company's charitable foundation. Pintoff joined United Rentals in 2003 and has held various executive leadership positions during his tenure, gaining experience across human capital, organizational management, risk and compliance, international operations, information technology, and strategic planning. "We are delighted that Craig has joined TJX as the newest member of our board of directors," said Carol Meyrowitz, executive chairman of the board at TJX. "He brings deep experience in human capital management, talent development, and organizational leadership, along with strong expertise in risk oversight, regulatory compliance, international operations, and corporate governance. His broad management experience and strategic perspective will bring valued insight to the TJX board." Meyrowitz added: "We look forward to working with Craig as we continue to focus on the near- and long-term successful growth of our great company." Craig Pintoff United Rentals
XO Poppy Wireless Power Banks recall lawsuit. The lithium-ion battery in the power bank may overheat and ignite, posing a serious risk of burn injuries and fire hazards to consumers. The lawyers at Johnson//Becker, PLLC are currently accepting new cases for injuries caused by the power bank. Learn more below. Power bank lawsuits are currently being accepted by the lawyers at Johnson//Becker. On Sept. 3, 2026, The U.S. Consumer Product Safety Commission (CPSC) issued a warning to consumers to immediately cease using the power bank. According to the CPSC, the lithium-ion battery in the power banks can overheat and ignite while in use or charging, posing fire and burn hazards to consumers. Are the Power Banks recalled? Yes, TJX and Marshalls stores nationwide from April 2025 through March 2026 for about $15 announced a product safety recall. This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: * Cream colored (PY-PBK5M-CR2) * Cream with pink bow print (PY-PBK5M-BW8) * Black with teddy bear print (PY-PBK5M-TB2). The power banks were sold through TJX and Marshalls stores nationwide from April 2025 through March 2026 for about $15 The lawyers at Johnson//Becker are currently representing a number of consumers who were injured by defective products. Below is a list of other potentially dangerous power banks. Why choose Johnson//Becker for your power bank lawsuit? Johnson//Becker is dedicated to serving you or your family with care, compassion, and commitment. Its lawyers have significant legal qualifications and over two decades of experience to best represent your interests in matters of injury due to dangerous consumer products. Questions about a power bank lawsuit? Contact a Johnson//Becker lawyer for a Free Case review. If you or your loved one was injured by a power bank, you may want to speak with the lawyers at Johnson//Becker. Johnson Becker is currently accepting new power bank lawsuits nationwide, and you may be entitled to financial compensation. Johnson Becker offer a Free Case Evaluation. Please contact Johnson Becker using the form below or by calling Johnson Becker at (800) 279-6386. Johnson Becker would be honored to speak with you and respond promptly to every inquiry Johnson Becker receive. Free Case Evaluation. To contact Johnson Becker for a free review of your potential case, please fill out the form below or call Johnson Becker toll free 24 hrs/day by dialing: (800) 279-6386. "*" indicates required fields SMS Message Consent
Brixmor Property Group to present at BofA Securities 2026 Global Real Estate Conference. Sep 03, 2026, 16:05 ET NEW YORK, Sept. 3, 2026 /PRNewswire/ - Brixmor Property Group Inc. (NYSE: BRX) today announced that the Company will present at the BofA Securities 2026 Global Real Estate Conference on Tuesday, September 15, 2026 from 10:20 AM ET to 10:55 AM ET. Event: Brixmor Property Group Presentation at the BofA Securities 2026 Global Real Estate Conference When: 10:20 AM ET, Tuesday, September 15, 2026 Live Webcast: BofA Securities 2026 Global Real Estate Conference under the Investors tab at https://www.brixmor.com A replay of the webcast will be available through September 15, 2027. Connect With Brixmor ABOUT BRIXMOR PROPERTY GROUP Brixmor (NYSE: BRX) owns and operates a high-quality, national portfolio of open-air shopping centers. The Company's 346 retail centers comprise approximately 63 million square feet of prime retail space in established trade areas. Brixmor's properties reflect its vision "to be the center of the communities we serve" and are home to a diverse mix of thriving national, regional and local retailers. Brixmor is a valued partner to a broad range of retailers, including The TJX Companies, The Kroger Co., Publix Super Markets and Ross Stores. Brixmor announces material information to its investors in SEC filings and press releases and on public conference calls, webcasts and the "Investors" page of its website at https://www.brixmor.com. The Company also uses social media to communicate with its investors and the public, and the information Brixmor posts on social media may be deemed material information. Therefore, Brixmor encourages investors and others interested in the Company to review the information that it posts on its website and on its social media channels. SAFE HARBOR LANGUAGE The presentation referenced in this press release may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements include, but are not limited to, statements related to our expectations regarding the performance of our business, our financial results, our liquidity and capital resources, and other non-historical statements. You can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential," "continues," "may," "will," "should," "seeks," "projects," "predicts," "intends," "plans," "estimates," "anticipates," or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. We believe these factors include, but are not limited to, those described under the sections entitled "Forward-Looking Statements" and "Risk Factors" in our Form 10-K for the year ended December 31, 2025, as such factors may be updated from time to time in our periodic filings with the Securities and Exchange Commission (the "SEC"), which are accessible on the SEC's website at https://www.sec.gov. These factors include (1) changes in national, regional, and local economies, due to global events such as international geopolitical conflicts, international trade disputes, a foreign debt crisis, foreign currency volatility, or due to domestic issues, such as government policies and regulations, tariffs, energy prices, market dynamics, general economic contractions, ongoing levels of inflation and interest rates, unemployment, or limited growth in consumer income or spending; (2) local real estate market conditions, including an oversupply of space in, or a reduction in demand for, properties similar to those in our Portfolio (defined hereafter); (3) competition from other available properties and e-commerce; (4) disruption and/or consolidation in the retail sector, the financial stability of our tenants, and the overall financial condition of large retailing companies, including their ability to pay rent and/or expense reimbursements that are due to us; (5) in the case of percentage rents, the sales volumes of our tenants; (6) increases in property operating expenses, including common area expenses, utilities, insurance, and real estate taxes, which are relatively inflexible and generally do not decrease if revenue or occupancy decrease; (7) increases in the costs to repair, renovate, and re-lease space; (8) earthquakes, wildfires, tornadoes, hurricanes, damage from rising sea levels due to climate change, other natural disasters, epidemics and/or pandemics, civil unrest, terrorist acts, or acts of war, any of which may result in uninsured or underinsured losses; (9) changes in laws and governmental regulations, including those governing usage, zoning, the environment, privacy, data security, intellectual property rights, and taxes; and (10) cybersecurity incidents or other disruptions to information technology systems used by us, our tenants, or our vendors, which could compromise data or impair business operations. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this press release and in our periodic filings. The forward-looking statements speak only as of the date of this press release, and we expressly disclaim any obligation or undertaking to publicly update or review any forward-looking statement, whether as a result of new information, future developments, or otherwise, except to the extent otherwise required by law. SOURCE Brixmor Property Group Inc.
Kohl's falls 6% despite raised guidance and a $150M tariff refund, Ross and TJX hold flat. Kohl's posted a blowout earnings beat and raised its full-year outlook, yet shares are cratering while rivals Ross and TJX barely flinch. The reason buried inside the margin numbers may explain why investors are refusing to celebrate. Kohl's (NYSE:KSS | KSS Price Prediction) is delivering a strong-on-paper quarter Wednesday. Yet, investors are treating the report as a warning that the profit beat leans heavily on a one-time tariff refund rather than a durable rebound in demand. The State Street SPDR S&P Retail ETF (NYSEARCA:XRT) is up 0.1% to $87.99, holding steady as the sector digests a wave of tariff-refund quarters. The SPDR S&P 500 ETF Trust (NYSEARCA:SPY) is down 0.1% to $764.94, isolating today's action to a single-name story. Kohl's stock is down 6% to $16.65 in early Wednesday trading, extending a slide that had left shares down 12% year to date through Tuesday's close. Meanwhile, Ross Stores (NASDAQ:ROST) stock is up 0.1% to $241.50 after its own tariff-boosted quarter last week. TJX Companies (NYSE:TJX) stock is down 0.5% to $138.80, while Macy's (NYSE:M) stock is flat at $22.60. Tariff refund powered the margin beat. Kohl's reported adjusted diluted EPS of $1.28 against a $0.57 consensus, on revenue of $3.52 billion that ran ahead of the $3.4 billion expected. The company's gross margin expanded 305 basis points to 43%, and operating income rose to $261 million. The heart of the story sits inside those margin numbers. Kohl's disclosed $150 million of tariff refunds in the quarter, of which $100 million flowed through gross margin. Strip that benefit out, and much of the margin expansion goes with it. Kohl's net sales decreased 0.9% to $3.3 billion, with comparable sales also down 0.9%. CEO Michael Bender stated, "Our second quarter results reflect the ongoing progress against our initiatives, leading to another improvement in our comparable sales trend." The reaction in Kohl's stock suggests investors want to see that trend hit positive before crediting the company for a turnaround. Peer comps show what Kohl's is missing. Ross Stores reported comparable store sales up 10%, its second consecutive quarter of double-digit comp growth, on revenue of $6.26 billion and adjusted EPS of $2.66 versus a $1.94 consensus. The chain also received $253 million in tariff refunds worth $0.60 per share. However, Ross Stores' operating margin expanded 205 basis points even excluding that benefit. TJX posted a 4% consolidated comp increase, led by HomeGoods and TJX International each up 7% and TJX Canada up 6%. The company raised full-year adjusted EPS guidance to $5.15 to $5.20 and lifted its long-term global store target to 7,500 stores. Its $331 million of tariff refunds is broken out separately from adjusted results. Macy's most recent quarter delivered 3% comparable sales growth across all three nameplates, with Bloomingdale's up 10.2%. Every peer in this cohort produced organic comp growth. Kohl's did not. Act now: the analyst who called NVIDIA in 2010 just named his top 10 AI stocks - and TJX Companies didn't make the cut. Grab the names FREE today. Raised outlook and buyback restart. Kohl's raised its full-year 2026 guidance, now calling for net sales and comparable sales down 1.5% to flat, adjusted operating margin of 3.5% to 4%, and adjusted diluted EPS of $1.80 to $2.40. Capital expenditures are pegged at $350 million to $400 million. The retailer is restarting share repurchases of up to $100 million in 2026 under an existing $3 billion authorization, and declared a $0.125 quarterly dividend on August 18, payable September 23 to shareholders of record September 9. Kohl's cash and equivalents climbed to $821 million against $174 million a year earlier. The balance sheet is real and improving. The demand picture still looks fragile. Investors appear to be pricing the second half of that story more heavily than the first. What to watch. Kohl's is hosting its Q2 2026 earnings conference call starting at 9:00 a.m. ET today, and management commentary on traffic, promotional cadence, and future tariff-refund timing could shift sentiment before the close. The retail ETF's near-flat action argues that today's decline is a verdict on Kohl's execution rather than a sector event. Traders may want to keep an eye on whether Kohl's guide can hold without repeat refund tailwinds through the back half. Given the reliance on one-time items and continued negative comps, moderate position sizing looks appropriate for their exposure until organic comp growth appears. Act now: the analyst who called NVIDIA in 2010 just named his top 10 AI stocks - and TJX Companies didn't make the cut. Grab the names FREE today. David Moadel David Moadel is financial writer specializing in stocks, ETFs, options, precious metals, and Bitcoin. David has written well over 1,000 articles for leading online publications, helping investors understand markets, income strategies, and risk. His work has appeared in The Motley Fool, InvestorPlace, U.S. News & World Report, TipRanks, ValueWalk, Benzinga, Market Realist, TalkMarkets, Finmasters, 24/7 Wall St., and others. With a master's degree in education, David has taught at the elementary, high school, and college levels. That teaching background shapes his writing style: clear, educational, and practical. David has also built a loyal social-media audience by providing trustworthy financial content on YouTube, X/Twitter, and StockTwits.