Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Facilities and EVS Supervisor

Facilities ManagementPosted on Nov 11

Full-timeChandler, OK, USANo salary listedIn-person

About the Job

Requirements

Five years of casino maintenance and customer service experience is preferred.
Ability to work with internal management and staff, as well as outside support, to develop and maintain an atmosphere of guest and employee comfort and safety.
Proficiency with Microsoft Office Suites.
At least two years of supervisor or lead experience in EVS/Housekeeping or a related field is preferred.
Ability to supervise large work teams is a plus.
Strong working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.
Knowledge of HAZZ, COMM, and BBP is essential.
Ability to work independently and respond calmly and make rational decisions when handling guest and employee conflicts.
Ability to maneuver throughout the property and lift up to 75 pounds; push, pull, reach, bend, twist, stoop, and climb stairs and ladders.
Ability to operate hand tools, power tools, and equipment.
Ability to tolerate areas containing secondhand smoke, dust, loud noises, and bright lights.
Ability to read, write, speak, and understand English.
Ability to work a varied and flexible schedule, including any day or hours, nights, weekends, holidays, and reasonable overtime as required.
Ability to meet attendance guidelines and comply with applicable state, federal, and regulatory policies and procedures.
Ability to respond to visual and aural cues.
Ability to present a well-groomed, professional appearance.
Ability to participate in mandatory meetings and pre-shift BUZZ sessions.
Ability to follow the Everyone Greets Everyone policy by acknowledging guests and fellow team members within 10 feet, initiating a friendly verbal greeting within 5 feet, remaining attentive to surroundings, and seeking opportunities to greet others while on the floor.

Responsibilities

Supervise department personnel in daily maintenance and property repairs.
Maintain the cleanliness and upkeep of all buildings and grounds.
Maintain areas through preventative maintenance programs, project coordination, prompt issue response, and effective workflow management.
Coordinate duties, scheduling, capital projects, and safety issues.
Oversee emergencies such as power outages, alarms, and flooding.
Develop policies and guidelines for areas of responsibility.
Maintain emergency procedures and equipment.
Monitor equipment, utilities, consumption, and employee performance.
Develop and implement energy conservation and awareness programs and ensure compliance with safety standards.
Interview, train, and select department employees.
Supervise cleaning operations and department personnel during assigned shifts.
Supervise cleaning and follow-up of facilities and equipment.
Contribute to and assist with employee performance reviews.
Provide and administer new-hire training.
Manage scheduling, disciplinary actions, payroll, inventory, and purchasing procedures.
Conduct department walkthroughs and special cleaning projects and maintain department cleanliness standards.
Respond to employee complaints and grievances in a timely and efficient manner.
Plan, supervise, and monitor team members’ work in assigned areas.
Maintain and control department inventory, including paper goods, chemicals, and equipment.
Maintain a daily shift log of employee incidents, irregularities, and information needed for subsequent shifts.
Perform other duties as assigned.

Desired Qualifications

Five years of experience in casino maintenance and customer service.
At least two years of supervisor or lead experience in EVS/Housekeeping or a related field.
Experience supervising large work teams.

Supervisor and department personnel in the daily maintenance and repairs of the property.
Responsible for cleanliness, upkeep and maintenance of all buildings and grounds.
Ensure all areas are well maintained via preventative maintenance programs, project coordination, responding to issues quickly and effective managing of work flow.
Communicates the coordination of duties, scheduling, capital projects and safety issues.
Oversees emergency situations, i.e. power outages, alarms, flooding.
Develop policies and guidelines pertinent to areas of responsibilities.
Maintains emergency procedures and equipment.
Monitors equipment, utilities, consumption and performance of employees.
Develops and implements energy conservation and awareness programs and ensure compliance with all safety standards.
Responsible for interviewing, training, and selecting employees for the department
Supervises all cleaning operations and department personnel during assigned shifts.
Supervises the cleaning and follow up of facilities and equipment.
Contribute and assist in the evaluation of employee performance reviews.
Provides and administer all new hire training.
Responsible for scheduling, disciplinary actions, payroll and inventory and purchasing procedures.
Accountable for follow-through with department walk-thru, special cleaning projects and the maintaining of department cleanliness standards.
Respond to and handle employee complaints (grievances) in a timely and efficient manner.
Responsible for planning, supervising and monitoring the work of the team members in assigned area(s).
Maintains and controls department inventory, i.e.; paper goods, chemicals, equipment.
Maintains daily shift log indicating, but not limited to, employee incidents, irregularities that may arise and information necessary to the successful conduct of subsequent shifts
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required
Other duties as assigned
All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
Must be able to get along with co-workers and work as a team.
Ability to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must present a well-groomed, professional appearance.
Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Perform other duties as assigned.

Five years of experience in casino maintenance and customer service preferred.
Ability to work with internal management and staff, as well as outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.
Must be proficient with Microsoft Office Suites.
Excellent interpersonal, customer service, communication, team building and problem-solving skills are required.
Must be able to handle demanding situations and be willing to work any shift and long hours when necessary.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Minimum two years supervisor or lead experience in EVS/Housekeeping, or related field preferred.
Experience supervising large work teams a plus.
Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.
Knowledge of HAZZ, COMM and BBP is essential.
Must be able to converse, read, and write English.
Must have flexible schedule and be able to work any day/any hours.

Must be able to work independently.
Must be able to respond calmly and make rational decisions, when handling guest and employee conflicts.
Must be able to maneuver throughout all areas of the property, including ability to lift to 75 lbs.; and the ability to push, pull, reach, bend, twist, stoop, climb up and down stairs and ladders.
Must be fluent and literate in English.
Must be able to operate hand tools, power tools and equipment.
Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights.

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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