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MemorialCare

Nonprofit health system operating hospitals.

Executive Director Epic Revenue Cycle Applications

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeFountain Valley, CA, USAIn-person

About the Job

Requirements

  • More than 15 years of work experience, specifically in a healthcare delivery setting.
  • More than 10 years of management and leadership experience.
  • Solid grounding in MemorialCare enterprise systems and applications, including Epic and its related modules and infrastructure.
  • Hands-on experience with business requirements gathering and analysis.
  • Proven experience in systems, software, integration design, and development.
  • Strong understanding of information processing principles and practices.
  • Working technical knowledge of current systems software, protocols, and standards.
  • Strong knowledge of software evaluation principles and practices.
  • Proven project planning and leadership experience.
  • Exceptional analytical, conceptual, and problem-solving abilities.
  • Exceptional understanding of the organization’s goals and objectives.
  • Strong written and oral communication skills.
  • Excellent architecture and technical support documentation skills.
  • Strong interpersonal and consultative skills.
  • Ability to conduct research into emerging technologies and trends, standards, and products as required.
  • Ability to present ideas in user-friendly language.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • A college diploma or university degree in computer science or engineering, information systems, or a related field.
  • Ongoing certifications or relevant expertise, such as Epic or other healthcare-related applications.

Responsibilities

  • Oversee the evaluation, acquisition, installation, operation, support, and maintenance of multiple Epic modules and assist with stand-alone and integrated computing systems for the Information Services department.
  • Serve as a resource for the strategic direction of systems, applications, and automation of business support processes.
  • Hire and manage staff supporting the application portfolio, maintaining a primary focus on Epic revenue modules.
  • Work with senior Information Services and operational C-level executives to plan, budget, propose, and advocate system upgrades, replacements, and additions that support organizational business plans.
  • Function as a senior Information Services leader and key contact for all levels of user management and staff.
  • Collaborate with Information Services leaders to provide a unified, high-quality, service-oriented department.
  • Align enterprise-wide information technology vision and resources with organizational business strategies, integrating operational and organizational processes, applications, and technologies.
  • Participate as a key member of the Senior Information Services management team in governance processes for the application portfolio.
  • Collaborate with organizational resources, facilities, physician leadership, best-practice teams, and VATs to develop and maintain application-level solutions that support organizational needs.
  • Ensure proposed and existing systems architectures align with organizational goals and objectives.
  • Assist in architecture, design, development, and implementation of end-to-end integrated software solutions that meet organizational goals.
  • Conduct ongoing research to maintain current knowledge of healthcare IT industry trends and emerging technologies in anticipation of new software solutions or business processes.
  • Support the Chief Information Officer, Information Technology Vice Presidents, and organizational C-level leaders in delivering the technology vision and ongoing project and systems implementation through regular written and in-person communications.
  • Document, communicate, and enforce policies for standardizing systems, infrastructure, and software as necessary.
  • Supervise, educate, and train staff in business, information systems, systems analysis, and project management through on-the-job instruction and formal training programs.
  • Develop, implement, and oversee application management policies and procedures to ensure integrity and availability.
  • Manage staff, develop career path goals for each member, perform scheduled evaluations, and provide guidance in developing those goals.
  • Undertake ad hoc assignments to respond quickly and positively to new or emergent situations.
  • Assist in developing and executing enterprise-wide IT disaster recovery and business continuity planning.
  • Ensure continuous application support delivery by overseeing service-level agreements with end-user departments through systems monitoring, programs, and application performance.
  • Comply with Information Services policies, procedures, and standards, including project management tools and methodologies, network/systems/workstation security, and HIPAA privacy and security regulations associated with electronic protected health information.

Desired Qualifications

  • A Master's degree in a related field or an MBA.

About the Company

MemorialCare

Nonprofit health system operating hospitals.

MemorialCare is a nonprofit health system in Southern California that runs four hospitals, two medical groups, imaging centers, surgical centers, and other specialized facilities to provide a wide range of medical services. Patients access inpatient and outpatient care, diagnostic imaging, surgeries, and other treatments across its network, with revenue from patient services, insurance reimbursements, and community support. As a nonprofit, profits are reinvested into upgrading facilities, expanding services, and improving patient care rather than distributed to shareholders. Its goal is to improve community health and patient outcomes by expanding access to high-quality care and maintaining Joint Commission accreditation with ongoing community health planning.

Company size
501-1,000
Company stage
Early VC
Total funding
$1.8M
Headquarters
Laguna Hills, CA
Founded
2005

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