A

Accenture

Advises businesses and runs their technology

Technology Support Engineer

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Bengaluru, Karnataka, India
In PersonBased at the Bengaluru office.
IT OperationsSystem Administration

About the job

Requirements
  • A minimum of 7.5 years of experience in VMware Workspace ONE is required.
  • At least 8 years of experience in Unified Endpoint Management (UEM/MDM), including expertise in Omnissa Workspace ONE.
  • At least 2 years of experience leading technical teams or support workstreams.
  • Strong operational command of Workspace ONE core architecture, Active Directory/Lightweight Directory Access Protocol synchronization, public key infrastructure and certificate delivery, and modern authentication protocols including Security Assertion Markup Language, OAuth, and OpenID Connect.
  • Experience coordinating with original equipment manufacturer hardware vendors, managing enterprise service desks, and leading cross-functional IT teams during major incidents.
  • Hands-on proficiency with PowerShell and REST APIs, and strong networking fundamentals including DNS, load balancing, reverse proxies, and SSL/TLS.
  • 15 years of full-time education.
Responsibilities
  • Resolve incidents and problems across multiple business system components and ensure operational stability.
  • Create and implement Requests for Change and update knowledge base articles to support troubleshooting.
  • Collaborate with vendors and assist service management teams with issue analysis and resolution.
  • Lead daily operations of the Workspace ONE engineering and support team, overseeing incident response, operational SLAs, health checks, and change-management workflows for UEM and Access environments.
  • Serve as the final escalation point for critical incidents involving device enrollment failures, application delivery, SCEP/PKI certificates, and identity/SSO integrations such as Okta, Azure AD/Entra ID, and Ping.
  • Direct staging, enrollment, and provisioning strategy for frontline rugged devices, and manage technical relationships with hardware vendors such as Zebra and Honeywell for firmware, OEMConfig, and hardware-level support.
  • Maintain core integration components including AirWatch Cloud Connector, Workspace ONE Tunnel, Content Gateway, and Secure Email Gateway, ensuring high availability and multi-region connectivity.
  • Drive operational efficiency through PowerShell, REST API, and JSON automation for bulk management, self-healing remediation, and reporting via Workspace ONE Intelligence.

About the company

A

Accenture

View
cbWebsite

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company Size

10,001+

Company Stage

IPO

Headquarters

Dublin, Ireland

Founded

1989

Get referred to Accenture

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Business demand grew: October 2026 results showed $74.2 billion annual revenue, up 5% in local currency.
  • Eligible US employees buy discounted stock: Accenture's purchase plan sells shares at 15% below market price.
  • Client relationships run deep: Accenture has worked with 195 of its top 200 customers for more than ten years.

What critics are saying

  • Bookings are not guaranteed revenue: most Accenture contracts let clients cancel quickly with little or no penalty.
  • Promotions require AI adoption: Accenture's CEO said in March 2026 that employees must use its tools effectively.
  • Federal hiring practices proved costly: Accenture settled discrimination allegations for $25 million in September 2026, without a liability finding.

What makes Accenture unique

  • Its AI platform switches models: AI Refinery selects among prebuilt models according to cost, performance and other requirements.
  • Accenture owns specialist Microsoft expertise: it cofounded the Microsoft-focused Avanade consultancy with the software maker.
  • Consulting includes creative agencies: Accenture Song owns businesses spanning advertising, digital product design and customer engagement.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Professional Development Budget
  • 401(k) Retirement Plan
  • 401(k) Company Match

Company News

Yahoo Finance
Oct 22nd, 2026
Accenture eyes $1.5B Greater China sale while building Gemini AI launchpads for US agencies

Accenture's federal arm, Accenture Federal Services, is working with Google Public Sector on Gemini launchpads for US federal agencies. The tools aim to help agencies build generative AI models into mission workflows and internal operations. Separately, Accenture is reviewing options for its Greater China business, including a possible sale. A deal was reported at up to $1.5 billion, and the company has hired JPMorgan to explore options. Accenture, a US-based IT consulting and managed services group, has a market value of about $141.3 billion. Investors are watching for contract wins from the Gemini work and any formal update on the China review.

Business Wire
Oct 21st, 2026
TÜV SÜD and Accenture unveil physical AI safety suite to bring factories online up to 30% sooner

TÜV SÜD and Accenture are working with NVIDIA technologies to speed up safety certification of robots in factories and warehouses. They unveiled a joint "Physical AI Safety Suite" at NVIDIA GTC Berlin. The suite uses digital twins, AI agents, and simulations to partly replace manual assessments. TÜV SÜD estimates the digital process could bring production online up to 30% sooner. Certification against standards such as ISO 3691-4 is mandatory in many industrial countries before automated facilities can start. At a medium-sized plant, agreeing on safety concepts can take several weeks. The suite checks layouts, robot fleets, and individual robots before deployment. TÜV SÜD provides independent assessment and keeps responsibility for certification.

Yahoo Finance
Oct 16th, 2026
Accenture caps staff AI spending at $29 a month after $1,000 bills

Accenture has capped employee AI spending at $29 (£21.75) a month after some staff ran up bills of $1,000, according to a report by 404 Media. The consulting firm wants to curb runaway costs as employees use AI for more everyday tasks. Companies are typically billed by usage, like a utility. Last week, some staff were told their access to Anthropic's Claude had been pulled entirely. Others are also reining in costs. Uber capped engineers' Claude spending at $1,500 a month after using up its AI budget in four months, while Microsoft has reportedly cut its Claude spending by about a third. The curbs come as Anthropic prepares for a public listing, targeting a valuation as high as $2tn. Investors are reportedly considering about $1.5tn.

Yahoo Finance
Oct 16th, 2026
Accenture's AI push: analysts see earnings reaching $10.3B by 2029 on 5.2% yearly revenue growth

Accenture is shifting AI work from pilots to deeply embedded systems, according to recent deals with UMass Memorial Health, Dell, Microsoft and Workday. The UMass Memorial project is a multi-year AI data platform, while the Dell alliance pitches private AI infrastructure to regulated clients. Analysts expect revenue to grow 5.2% a year over the next three years, with profit margins rising from 11.3% to 11.9%. They forecast earnings of $10.3 billion by 2029, up from $8.4 billion today, on revenue of $86.3 billion. The stock trades at a price-to-earnings ratio of 14.2x, against 21.9x for US IT peers. Risks include slower decision cycles in federal and EMEA work, which could curb consulting demand and margins.

Yahoo Finance
Oct 14th, 2026
Accenture plans $9.5B shareholder returns and $5B acquisitions as it bets on AI reinvention

Accenture (NYSE: ACN) is betting on enterprise AI as its main growth engine. At its Investor and Analyst Day, the company targeted at least mid-single-digit constant-currency revenue growth in fiscal 2027 and 2028, rising to mid- to high-single-digit growth from fiscal 2029. Chief executive officer Julie Sweet said AI will create new demand that exceeds work lost to automation. The company has grown its AI and data workforce from 40,000 to nearly 110,000. Accenture plans to return $9.5 billion to shareholders in fiscal 2027 and spend about $5 billion on acquisitions. It expects annual operating-margin growth of 10 to 30 basis points. Its network of specialised businesses, now 6% of revenue, could double by fiscal 2029. Fiscal 2026 revenue was $74.2 billion, up 5% in local currency.