Lead Technician Level 2

Overview

A Lead Technician is responsible for installation, service, and sales support. This includes but is not limited to assisting in all phases of installing, testing, and troubleshooting intrusion, access control, and video management systems. You will interact directly with the client, client representatives, third party vendors, and our Program management team during the installation process. Responsibilities include ensuring that installations and service orders are completed successfully, on schedule, and the work performed meets or exceeds client expectations.

Schedule is 7 am - 3 pm, Monday - Friday and service weekend rotation. All applicants applying for a position at Datawatch Systems must be willing to submit to a  drug screening and criminal background check.  EOE/M/F/V/D. DCJS #11-2294. 

• Location: Dallas, TX
• Travel: Yes (25%)
• Pay Rate: $27- $35.00/hour 

Responsibilities

• Installs, Services, Inspects, tests, and troubleshoots new access control, intrusion systems, and CCTV systems accurately and on time following best practice procedures and quality control standards.
• Pulling cable, rough in, installing conduit, terminating cables at device and headend. 
• Identify any issues regarding timeline or progress and communicate with the supervisor.
• Stays up to date and knowledgeable on new services, technology, and internal processes/procedures.
• Servicing and maintaining various systems at our clients’ locations

Qualifications

• 3 or more years’ experience installing: commercial access control, video systems, low voltage, and commercial wiring/cabling OR knowledge of building, fire, and life safety codes pertaining to construction and electrical systems
• High School diploma/GED preferred
• Technical/Trade/Vocational school certificate in electronics/electrical is desirable
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters
• Knowledge of IP, Ethernet, and networking protocol and CAT5 technologies preferred
• Must be able to meet and maintain various certifications, licenses, and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
• Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening.
• Must continue to maintain a safe driving record and valid driver’s license to fulfill the travel requirements of this position.

Benefits

Choice of Medical Insurance plans

Choice of two Dental Insurance Plans

Vision Insurance

Medical and Dependent Care FSA Accounts

401K Plan with a discretionary employer match

529 Plan Access

Employee Assistance Program

Commuter and Parking Benefit

Short-term Disability and Long-term Disability Insurance

Employer-paid 50K Life and AD&D Insurance

Voluntary Life Insurance for Employee, Spouse and Children

Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage

Annual performance evaluation and salary adjustment consideration

Paid holidays, sick and vacation leave

Job-related tuition reimbursement

Compensation: 27 to 35 (USD)