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Dr. Squatch

Natural men's grooming products sold online

Senior Retail Fulfillment Associate

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeMarina Del Rey, CA, USA

About the Job

Requirements

  • At least 4 years of retail or wholesale fulfillment experience; consumer packaged goods experience is preferred.
  • Direct operational experience with several of the following retailers or distributors: Walmart, Target, Costco, H-E-B, Publix, Kroger, Albertsons, KeHE, and UNFI.
  • Strong analytical and reporting skills across on-time in-full performance, chargebacks and deductions, allocations, fill rate, and service performance.
  • Advanced Excel skills.
  • At least 4 years of experience managing third-party logistics fulfillment partners, including key performance indicator and service-level agreement performance, issue escalation, capacity, and continuous improvement.
  • At least 2 years of enterprise resource planning experience.
  • Strong knowledge of freight, routing, retailer compliance, and shipping documentation.
  • Excellent written and verbal communication skills, with the ability to turn data into clear actions.
  • Ability to work with urgency, take ownership, and support the team; interest in health, wellness, and personal care.

Responsibilities

  • Own end-to-end retail fulfillment for major national, regional, club, and distributor accounts.
  • Build daily, weekly, and monthly reporting for on-time in-full performance, fill rate, allocations, chargebacks and deductions, and third-party logistics performance.
  • Analyze results by retailer, distribution center, carrier, and root cause; identify trends and drive corrective actions.
  • Own inventory allocation reporting and execution with Demand Planning, Sales, and Supply Chain.
  • Monitor chargebacks and deductions, gather documentation, support disputes, and address recurring causes.
  • Partner with third-party logistics teams to manage service-level agreements, key performance indicators, capacity, routing, appointments, compliance, and escalations.
  • Use open and in-transit order data to identify delivery, inventory, and service risks.
  • Improve fulfillment processes and support retailer onboarding, routing-guide, and compliance requirements.

Desired Qualifications

  • Experience with consumer packaged goods.
  • Experience with business intelligence or reporting tools.
  • NetSuite experience is preferred.
  • Experience with electronic data interchange, warehouse management systems, transportation management systems, and retailer portals.

About the Company

Dr. Squatch

Natural men's grooming products sold online

Dr. Squatch provides premium natural grooming products for men, including soaps, shampoos, conditioners, and deodorants made from natural ingredients. The products are sold online through drsquatch.com, with direct-to-consumer sales, subscription options, and occasional promotions. The company uses social media and content marketing, including a blog with grooming tips and lifestyle content, to engage customers. The key way its products work is by delivering grooming care via natural formulations and a subscription-based, online shopping experience. Dr. Squatch differentiates itself from competitors through a strong focus on natural, organic ingredients and eco-friendly branding tailored to men, combined with education and community-building content. The company's goal is to connect with male consumers seeking natural personal care, build customer loyalty, and grow through direct online sales and recurring subscriptions.

Company size
201-500
Company stage
Acquired
Total funding
$1.5B
Headquarters
Los Angeles, CA
Founded
2013

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