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Checkatrade

Online directory of vetted UK tradespeople

Strategic Account Lead

Account ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKIn-person

About the Job

Requirements

  • A track record of managing and growing a significant book of revenue, with demonstrable results.
  • A hybrid hunter/farmer mindset, able to achieve short-term revenue targets while building long-term strategic value.
  • Ownership of the portfolio, performance, and commercial outcomes, with initiative to identify next steps independently.
  • Commercial credibility with senior decision-makers, including the ability to challenge, advise, and negotiate.
  • Resilience and the ability to reset, adapt, and keep moving when plans do not go as expected.
  • A collaborative, influential, people-first approach when working internally and externally.
  • Confidence using customer relationship management (CRM) and artificial intelligence tools, or curiosity and ability to learn and use them quickly.
  • Adaptability and willingness to learn quickly.

Responsibilities

  • Own a portfolio of high-value trade businesses end to end and run proactive outbound activity to grow revenue by increasing adoption and optimization of the full Checkatrade product suite.
  • Build and run a clear monthly plan for each account, shaped by its goals, data, and business realities.
  • Influence decisions at every level, from business owners to boards, using performance data and understanding of how trade businesses make money.
  • Identify and address blockers before they reduce revenue; design processes and ways of working that enable accounts to run smoothly.
  • Build high-trust relationships with senior stakeholders through regular contact and practical, strategic support, acting as their commercial partner.

About the Company

Checkatrade

Online directory of vetted UK tradespeople

Checkatrade connects UK homeowners with vetted local tradespeople through an online directory. Tradespeople pay a monthly subscription (£70–£120+VAT) for enhanced listings, while homeowners access the directory for free; initial listings include a vetting process and a profile with qualifications and customer reviews, plus a buyer protection guarantee up to £1,000 for jobs booked through the site. The service differentiates itself with a long history (founded 1998) and formal vetting, backed by ownership by HomeServe and later Brookfield, focusing on trust and lead generation rather than free listings. The goal is to help homeowners find trustworthy tradespeople and reduce rogue traders by combining checks, transparent profiles, reviews, and buyer protection, while growing the value of trade memberships.

Company size
501-1,000
Company stage
Acquired
Total funding
$67.1M
Headquarters
Selsey, United Kingdom
Founded
1998

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