Candidates must have 1–2 years of security, law enforcement, or military experience.
Candidates must hold a valid Florida or Georgia driver's license and have a clean record or violations within the maximum points permitted by hospital policy.
Candidates must be able to make independent decisions under varied conditions without direct supervision.
Candidates must maintain a neat personal appearance and uniform.
Candidates must be able to assist visitors and patients, respond to distraught customers and patients in a considerate and comforting manner, and communicate professionally by telephone.
Candidates must be able to defuse and control situations involving anger, confusion, or threatening conditions and remain calm during verbal and physical threats.
Responsibilities
Enforce security requirements and provide assistance, direction, and follow-up security service with tact, diplomacy, and concern for customers and staff.
Ensure service excellence for internal and external customers and staff.
Patrol assigned buildings and grounds, maintain order, and ensure safe working conditions.
Desired Qualifications
An associate degree, associate of science degree, or college coursework in criminal justice, law enforcement, or a related field is preferred.
Three to five years of security experience in a hospital environment is preferred.
Overview
Responsible for enforcement, assistance, direction and follow up security service utilizing tact, diplomacy and concern for customers and staff. Responsible and accountable for ensuring service excellence for all internal and external customers and staff. Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds. Qualifications
Required Education:
High School Diploma or GED.
Preferred Education:
AA/AS degree or college courses in criminal justice, law enforcement or related field.
Necessary Skills:
1. Ability to reason and make decisions independently without direct supervision under a variety of conditions.
2. Maintain a visually attractive appearance in personal hygiene and uniform.
3. Take the initiative to reach out and assist the visitor, patient, etc. with genuine interest in their needs.
4. Present a positive attitude in performing assignments and providing assistants.
5. Use a considerate and comforting tone when assisting distraught customer, visitors and patients.
6. Ability to diffuse and control situations involving anger, confusion and threatening conditions.
7. Ability to remain calm and in control during verbal and physical threats from customers and others.
8. Present a professional and helpful attitude while on the telephone.
Required Licensure/Certifications:
- Valid Florida or Georgia Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy.
Required Experience:
1-2 years security, law enforcement, or military experience.
Preferred Experience:
Three to five (3-5) years security in a hospital environment.