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Lovingly

Floral industry e-commerce and POS software

Head of Marketing

Full-Time
$120k - $165k/yr
Senior, Expert
Hopewell Junction, NY, USA
HybridHybrid work model combining flexibility with collaboration.
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • At least 7 years of marketing leadership experience with direct revenue responsibility.
  • Expertise integrating artificial intelligence into marketing workflows.
  • Deep experience in performance marketing and full-funnel conversion.
  • Strong background implementing artificial-intelligence-powered marketing tools.
  • Demonstrated success leading teams in hybrid work environments.
  • A history of aligning creative execution with quantifiable outcomes.
  • Experience in business-to-business, business-to-business-to-consumer, and direct-to-consumer marketing at scale.
  • A track record of managing omnichannel brand experiences.
  • A strong understanding of large language models and predictive analytics.
  • Experience unifying digital and physical retail marketing strategies.
  • Proven ability to manage agency relationships.
Responsibilities
  • Pioneer artificial intelligence integration across marketing operations, including predictive analytics and campaign optimization.
  • Leverage artificial-intelligence-powered tools to enhance customer segmentation, personalization, and engagement.
  • Develop scalable artificial-intelligence-enhanced marketing strategies for next-generation gifting experiences.
  • Drive the strategic integration of large language models and continuously evolve artificial intelligence capabilities.
  • Transform artificial-intelligence-driven insights into actionable marketing strategies and measurable outcomes.
  • Design and execute multichannel marketing strategies with direct revenue accountability.
  • Drive measurable business growth through integrated performance marketing.
  • Implement artificial-intelligence-powered testing frameworks and data-driven optimization.
  • Configure predictive modeling to identify market opportunities.
  • Transform creative initiatives into quantifiable business outcomes using clear return-on-investment metrics.
  • Create cohesive brand experiences across digital and physical retail touchpoints.
  • Build and mentor a high-performance marketing team.
  • Create efficient workflows between marketing, product, operations, retail, and data teams.
  • Establish clear reporting structures demonstrating marketing's impact.
  • Lead strategic partnerships and marketing innovations.
  • Ensure brand consistency while driving performance across all channels.
  • Implement artificial-intelligence-assisted content creation and optimization strategies.
  • Lead integrated campaigns across paid media, organic growth, and lifecycle marketing.
  • Work with agency partners to ensure creative execution drives measurable impact.
  • Develop data-driven frameworks for measuring brand impact on revenue.
  • Create compelling omnichannel experiences.

About the company

Lovingly provides online gift-giving and point-of-sale software for florists. It acts as a technology partner for local flower shops, enabling them to build and grow their online presence with tools to create a website, process orders, and market their business, while Lovingly handles the tech side. The company earns revenue only when a partner florist makes a sale, with no platform or monthly fees, which aligns Lovingly’s incentives with its partners to drive more orders. The platform has added AI-powered features to help florists respond to customer reviews, generate product descriptions, and analyze business trends. Compared with larger corporate services, Lovingly focuses on supporting independent florists and providing a specialized, revenue-based model that helps small shops compete online. The goal is to help local florists grow online, streamline operations, and increase orders by delivering tailored technology and marketing support.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2008

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Simplify's Take

What believers are saying

  • Lovingly launched AI tools on June 2, 2026, expanding workflow automation.
  • The August 28, 2026 florist tools page emphasizes no monthly fees.
  • Early 2026 website closure concentrated Lovingly on higher-margin software revenue.

What critics are saying

  • Howard Wilson filed an Illinois accessibility lawsuit against Lovingly on August 12, 2025.
  • Alternatives like Details Flowers Software and Floranext attack Lovingly's florist accounts.
  • If LUMA disappoints, florists can churn to competitors before 2027 renewals.

What makes Lovingly unique

  • Lovingly runs 3,000+ florist shops on one system, per its August 2026 FAQ.
  • It closed Lovingly.com in early 2026, becoming software-only for florists.
  • LUMA gives florists AI for reviews, Google Business Profiles, and order administration.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Hybrid Work Options