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Beth Israel Lahey Health

Integrated health system delivering care, education

HR Specialist

Full-Time
$60k - $75k/yr
Mid
Bachelor's
Exeter, NH, USA
In PersonOn-site position at Exeter Hospital.

About the job

Requirements
  • Bachelor’s degree in Human Resources, Business Administration or related field.
  • 3-5 years of experience working in Human Resources in a generalist capacity.
  • Solid understanding of HR practices.
  • Knowledge of employment law and regulations.
  • Ability to build and sustain successful relationships with all levels of the organization.
  • Highly organized and detail-oriented, with the ability to multitask.
  • Ability to self-motivate, work independently, and work as part of a team.
  • Ability to work effectively in a collaborative, fast-paced environment.
  • Ability to use judgment to prioritize work and meet service-delivery expectations.
  • Flexibility to take on varied tasks or projects, adapt, and anticipate opportunities for additional contributions.
  • Exceptional communication skills to work effectively with a diverse group of individuals.
  • Strong interpersonal skills to support and collaborate with hybrid and remote teams.
  • Positive, professional business presence.
  • Strong service-excellence skills.
  • High level of discretion, integrity, and confidentiality.
  • Ability to research and analyze data for contextual presentation.
  • Human Resources certification.
Responsibilities
  • Support HR Business Partners in managing the employee lifecycle and facilitate discussions with managers and colleagues.
  • Participate as a member of the Human Resources team in projects, activities, and work assignments that enhance development, communication, processes, and workflows.
  • Manage onboarding activities, including facilitating orientation for new employees and educating them on workforce policies and internal procedures.
  • Respond to general inquiries from employees and managers by providing guidance and information on policies, processes, and administration.
  • Provide HR staff with transaction-management and operational support for business partners, and communicate with internal stakeholders throughout the employment cycle.
  • Support and guide staff in using Workday and promote self-service capabilities.
  • Track key HR metrics, analyze data to inform decision-making, prepare reports, and distribute information to HR and business leaders.
  • Participate in compliance-related audits, ensure HR data is complete, monitor requirements, and communicate compliance information to HR staff.
  • Manage responses to unemployment or other claims, maintain vendor relationships, coordinate accounting activities, and monitor status and reporting requirements.
  • Provide analytical insight and apply critical thinking to improve the effectiveness and efficiency of HR business processes.
  • Contribute to HR projects and initiatives that drive process improvements, automation, and efficiencies.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.