Salary Range: 70000 to 85000 (Currency: USD) (Pay period: per-year-salary)

Belvedere Trading is a leading proprietary trading firm proudly headquartered in downtown Chicago. Our traders work hard to provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. From the beginning, we began iteratively investing in our proprietary technology and committing to building our systems from the ground up. Our trading models and software systems are continually re-engineered, optimized, and maintained to stay on top of the industry. This wouldn’t be possible without the dedicated efforts of our technology teams who utilize and perfect our innovative technology solutions.

Our Intel team focuses on delivering high-quality technology solutions to our core and affiliated groups. We go all-out to understand and support end-user needs, leverage data to gauge effectiveness, and advance our trading infrastructure by developing cutting edge and mission-critical support for our trading platform and applications. We look for passionate team members that excel and their contribution is critical to our continued success.

We are seeking a Trading System Support Analyst (TSSA) to join our team. This position offers an opportunity to learn Belvedere’s proprietary technology and trading operations in a challenging, fast-paced setting. The ideal candidate will be a self-starter with strong technical knowledge and exceptional communication skills. You will need proficiency in troubleshooting and information gathering to help peers and developers resolve complex issues. Our teams provide around-the-clock support to facilitate fast issue resolution for our traders.

What You'll Do

Provide first-rate support for traders by resolving issues promptly, answering questions, relaying feature requests, and providing the best possible trading experience.

Handle a wide variety of immediate trading system issues with urgency.

Troubleshoot complex trading system-related issues, log them into a ticketing system, and build a knowledge base to capture workarounds for future troubleshooting.

Reduce recurring issues and improve system stability by automating manual tasks, monitoring system components, and analyzing system logs.

Collect data, identify patterns, and correlate problems to determine root causes.

Recommend and implement improvements to technical support tools, procedures, and processes to reduce resolution time.

Build new tools to identify potential problems before they occur.

What You'll Need

Keen interest in electronic trading or finance with a willingness to learn and support traders in a production environment.

Proven technical experience, including: scripting and troubleshooting using PowerShell, Python, SQL, or similar languages; knowledge of Windows and Linux operating systems; and, basic understanding of networking fundamentals.

Ability to accommodate on-call duties and cover alternate shifts when necessary.

Excellent critical thinking skills with the ability to analyze, troubleshoot, and creatively solve problems.

The ability to work in a fast-paced dynamic environment with the skills to balance multiple tasks at the same time.

Strong verbal and written communication skills, adaptable for technical and non-technical audiences.

Drive and desire to go above and beyond what is explicitly asked.

Ability to work independently and collaboratively.

Experience supporting and troubleshooting third-party software or proprietary trading systems is a plus.

Bachelor's degree is required.

Core Values

The secret to our award-winning culture is our Core Values: Team Belvedere, Me In Team, Own It, Iterative Innovation, and Passionate Discourse. We live and breathe these values every day.

Our Stance

Belvedere is an Equal Opportunity Employer and is committed to providing a non-discriminatory employment environment for its employees. Discrimination against employees and applicants due to race, color, religion, sex, national origin, disability, age, military, and veteran status is prohibited. Belvedere encourages initiatives to increase diversity and provide equal opportunity to all applicants and employees. Belvedere is committed to providing a positive environment in which team members are treated with respect, dignity, and courtesy. Our firm believes in a dynamic culture of inclusion and diversity, where people thrive on individual and organizational characteristics, values, experiences, and backgrounds.

Please note that Belvedere Trading does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resumes will become the property of Team Belvedere. No phone calls, please.

Through our efforts to provide a safe environment for you and our team members, all interviews for this position will be conducted virtually via phone or video. We will continue to actively hire and onboard new team members virtually through the remainder of the year unless otherwise noted. Any questions regarding the virtual recruiting process, please reach out to [email protected].

Work Schedule: Regular and reliable attendance during standard business hours with the ability to be on-site prior to the start of business on occasion

Amount of Travel Required: None

Sponsorship: Not available for this position

About the company

Belvedere Trading is a proprietary trading firm that uses its own capital to make markets in options and other exchange-traded derivatives. Its traders post prices at which they are willing to buy or sell, providing liquidity to other market participants while managing the positions those transactions create. Quantitative researchers, traders, and engineers develop pricing models, execution tools, and risk systems that support decisions and trading across electronic exchanges. The firm earns money from its trading activities and arrangements with backed trading groups, using internal technology as part of that business. Belvedere Trading was founded in 2002 and is headquartered in Chicago, Illinois.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2002

Get referred to Belvedere Trading

See people who can refer or advise you

Simplify's Take

What believers are saying

Capital exceeded the regulatory floor: Belvedere Trading LLC held $131.8 million net capital in December 2025, versus $1 million required.
Trader development crosses products: Belvedere's junior rotation program spans equity indices, interest rates, and commodity desks.
Training connects traders and engineers: Belvedere Trading University teaches options theory, software systems, and simulated trading.

What critics are saying

Clearing exposure is concentrated: Belvedere Trading LLC disclosed approximately $150 million credit exposure to its clearing firm in December 2025.
Campus offers have limited flexibility: Belvedere's recruiting FAQ fixes position, title, location, and internship dates after an offer.
Some engineering work starts early: Belvedere's Chicago FPGA Engineer posting requires occasional on-site attendance before standard business hours.

What makes Belvedere Trading unique

Hardware development targets trading latency: Belvedere's FPGA Engineer role builds algorithmic systems and develops new hardware platforms.
Floor execution complements technology: Belvedere recruits traders for Cboe Super Pit or AMEX open-outcry markets.
Experienced groups get customized backing: Belvedere ties trading splits to capital needs and makes proprietary technology optional.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical coverage
Life Insurance
Complimentary access to a full gym in the building
Time off
Parental leave
401(k)
Continuing education
Transit benefit program
Relocation reimbursement

Company News

ETFDailyNews.com

Jun 9th, 2025

Parallel Advisors LLC Has $53,000 Position in Granite Ridge Resources, Inc. (NYSE:GRNT)

Belvedere Trading LLC acquired a new stake in shares of Granite Ridge Resources in the fourth quarter valued at about $75,000.

Castle Placement

Nov 6th, 2024

Top 10 CloudTech & DevOps Capital Raises in the U.S. - October 16th-31st, 2024

Databento, developer of a colocation platform designed to provide simpler and faster historical data to receive market data, raised $10 million of Series A1 venture funding from Clear Street, Lightscape Partners and Belvedere Trading.

Global Fintech Series

Oct 30th, 2024

Databento Closes $10 Million in Additional Funding to Drive Global Expansion

Databento, one of the fastest-growing companies in the financial data industry, today announced the successful close of $10 million in additional funding, increasing its total Series A round to $30 million. This caps off an extraordinary year that saw a 985% surge in revenue and over 7,000 new customers.

MarketBeat

Feb 5th, 2024

GABELLI & Co INVESTMENT ADVISERS INC. Takes $594,000 Position in Sequans Communications S.A. (NYSE:SQNS)

Belvedere Trading LLC purchased a new stake in Sequans Communications in the 2nd quarter worth about $51,000.

ETFDailyNews.com

Jan 18th, 2024

Independence Contract Drilling (NYSE:ICD) Stock Passes Below 200-Day Moving Average of $2.71

Belvedere Trading LLC purchased a new stake in Independence Contract Drilling in the fourth quarter valued at $38,000.

Belvedere Trading

Trading System Support Analyst

About the job