Enterprise Account Manager
Updated on 2/15/2024
Anthropic

201-500 employees

AI research firm creating reliable, interpretable systems
Company Overview
Anthropic stands out as a leader in the AI research industry, with a focus on creating reliable, interpretable, and steerable AI systems, demonstrated by their first product, Claude, an AI assistant designed for tasks of any scale. The company's diverse and interdisciplinary team, with expertise in ML, physics, policy, and product, fosters a collaborative culture that drives the development of beneficial AI systems. Their broad research interests, encompassing areas such as natural language, human feedback, scaling laws, reinforcement learning, code generation, and interpretability, position them at the forefront of technical innovation in AI.
AI & Machine Learning
Consulting
B2B

Company Stage

Series B

Total Funding

$3B

Founded

2021

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

112%

1 year growth

300%

2 year growth

1007%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
CategoriesNew
Sales & Account Management
Requirements
  • 8+ years in an account management or customer-facing sales role
  • Consistent track record of meeting or exceeding retention and upsell targets
  • Ability to present and position complex products persuasively, especially when engaging with executives
  • Strong analytical and strategic thinking skills
  • Passion for AI and interest in responsible development of advanced systems
Responsibilities
  • Becoming an expert in Anthropic's products, methodology, and prompting techniques
  • Gaining a deep understanding of customers' business needs and strategically guiding them to solutions leveraging Anthropic's products
  • Owning the end-to-end renewal process - conducting Quarterly Business Reviews, identifying expansion opportunities, managing contract negotiations, and coordinating with product teams
  • Serving as the voice of the customer by identifying patterns and feeding these insights into Anthropic's product organization
  • Building trusting, strategic relationships with key customer decision makers and influencers
  • Forecasting, reporting on, and proactively mitigating retention and renewal risks
Desired Qualifications
  • Natural relationship-builder who brings structure and best practices to complex customer environments