Restaurant Supervisor

The supervisor will oversee the daily operations of the restaurant in accordance with established policies and procedures. 

• Supervise and coordinate all FOH areas 
• Adhere to Family Style Service. 
• Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions.  
• Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction. 
• Assist and advise other departments and company personnel, as necessary, to assure the successful performance of the restaurant and the company overall. 
• Direct or perform training, implementation and follow-through of all training materials to ensure proper training of staff. 
• Review staffing levels daily to maintain and control costs reflective of business levels to ensure maximum guest satisfaction.  
• Assist manager with all sanitation and nutrition practices in restaurant to ensure outlet meets or exceeds said practices and requirements. 
• During operating hours, coordinate all FOH activities including but not limited to greeting, seating of guests, dining room service, FOH interactions to achieve the best food and service experience for the guests. 
• Assist management in staff interviews, hires, evaluations and coaching and counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests. 
• Assist management in maintaining cost through proper controls, inventory control and ordering as set forth by standards and practices. 
• Completes all company-required training within designated time frames. 
• Performs other duties as assigned. 

• Work requires effective communication in English, both verbal and written form in a professional manner. 
• Must present a neat and professional appearance. 
• Work requires flexibility to work various shifts. 
• Work requires visual abilities needed to safely operate motorized equipment. 
• Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. 
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. 
• Must be able to obtain a required Virginia Lottery Non-Gaming License. 

Hourly Rate: $22.00 per hour

• Fast paced, high volume environment involving constant public.  
• Requires standing, walking, and lifting a minimum of 15-20lbs repeatedly. 
• Shifts may vary based on business needs.  
• Must be able to tolerate secondary tobacco smoke.