Full-Time

BizOps & Strategy Associate

Founder's Office Team

Posted on 9/5/2025

Alma

Alma

Subscription platform streamlining therapy practice operations

No salary listed

Palo Alto, CA, USA

In Person

Category
Business & Strategy (3)
, ,
Required Skills
Financial Modeling
Requirements
  • 2-4 years of experience, ideally in a startup or consulting/investment banking
  • Highly organized and detail-oriented
  • Analytical and comfortable working with financial models and operational metrics
  • Clear communication skills and ability to work well across functions, including with legal, sales, and product teams
  • Enjoy building processes and improving systems in fast-moving environments
  • Excited about Alma’s mission and want to help shape the company as it grows
  • Desire to become a founder in the future
Responsibilities
  • Support leadership in key strategic initiatives, e.g., market sizing for adjacent markets
  • Conduct competitive analyses and benchmarking to inform go-to-market strategy and pricing decisions
  • Translate high-level company priorities into measurable goals, dashboards, and execution plans across teams
  • Support Growth teams by taking ownership of a couple of channels (e.g., Ads, OOO Marketing, etc.)
  • Own strategic finance initiatives, including managing burn, forecasting cash flow, and tracking key financial metrics
  • Work with external accountants to maintain clean, accurate books and audit-ready financials
  • Build and maintain processes for accounts receivable and accounts payable from the ground up
  • Manage payroll, benefits, and compliance filings
  • Prepare reports and analyses to support leadership decision-making and board/investor updates
  • Partner with sales and legal teams to improve client onboarding and revenue recognition processes
  • Support pipeline forecasting and ensure seamless handoffs from sales to legal
  • Identify and implement tools and systems to improve revenue operations and reporting
  • Track and analyze revenue metrics to highlight trends and surface insights
  • Build relationships across teams to understand pain points and develop scalable operational solutions, especially with legal teams to optimize case routing, load balancing, and capacity planning
  • Diligence and implement software, vendors, and tools to address recurring operational needs
  • Support leadership with ad hoc projects, such as investor reporting, vendor contracts, and scenario planning
  • Continuously look for ways to improve how we run Alma, bringing a proactive, problem-solving mindset to all areas of the business
Desired Qualifications
  • Comfortable with ambiguity or frequent change
  • Interest in understanding how the business as a whole operates and succeeds

temporary

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Provider network scaled over three times to 24,000 in all 50 states past 12 months.
  • 90% of clients matched with therapists within one week via personalized directory.
  • Alma's EHR includes PHQ-9, GAD-7 assessments, automated notes, multi-state paneling.

What critics are saying

  • Grow Therapy poaches therapists with more insurances, free consultations in 6-12 months.
  • Headway's referral guarantees cause 20-30% Alma network attrition in 6-12 months.
  • Thoma Bravo's 2023 cost-cutting hikes Alma fees, alienates providers in 12-24 months.

What makes Alma unique

  • Alma credentialed providers with insurers like Aetna, Cigna, UnitedHealthcare in under 45 days.
  • Alma's online forum enables thousands of therapists to network, exchange referrals, earn CEUs.
  • Alma pivoted from New York co-working spaces to virtual platform nationwide post-COVID.

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Benefits

Health Insurance

Unlimited Paid Time Off

INACTIVE