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All Accor

Global hotel management, franchising, loyalty program

Head Chef

Culinary & Kitchen ProductionUpdated on Nov 11
Full-timeQueenstown, New ZealandNZ$80k - NZ$90k /yr

About the Job

Requirements

  • Proven experience as a Head Chef, Executive Chef, or senior kitchen leader.
  • A demonstrated history of leading, developing, and inspiring high-performing kitchen teams.
  • Strong commercial understanding, including food and labour cost management.
  • Excellent knowledge of food safety systems, FCP, and audit and inspection requirements.
  • Experience operating in a hotel, high-volume restaurant, or multi-outlet environment.
  • Strong menu development and costing capability.
  • Established knowledge of Queenstown and the surrounding region, including its food scene, producers, and suppliers.
  • An understanding of the exceptional produce available across Central Otago and the wider South Island.
  • Existing relationships with local suppliers, or the credibility and network to build those relationships quickly.
  • A genuine passion for seasonal, locally sourced produce.
  • Strong communication and organisation skills.
  • A hands-on, visible leadership style.
  • The ability to balance culinary creativity with operational and commercial discipline.
  • Availability to work rostered shifts, including weekends and public holidays, as required by the business.

Responsibilities

  • Lead and inspire the kitchen team across breakfast, lunch, dinner, lounge, room service, and events.
  • Set and maintain high standards of food quality, consistency, and presentation.
  • Develop seasonal menus that showcase the best of Queenstown, Central Otago, and the wider South Island.
  • Build and maintain strong relationships with local producers, growers, farmers, fishermen, and suppliers.
  • Bring a strong understanding of what Queenstown as a region can offer from a culinary perspective.
  • Ensure the kitchen operates efficiently and commercially, with strong control of food costs, labour, purchasing, stock, and waste.
  • Lead menu costing, recipe development, and food margin management.
  • Manage kitchen rostering, recruitment, training, performance, and development.
  • Ensure the operation remains fully compliant with food safety, hygiene, and regulatory requirements.
  • Maintain a high level of preparedness for food safety inspections, audits, and compliance requirements.
  • Work closely with the hotel's leadership, Food & Beverage, and Events teams to deliver a seamless guest experience.
  • Attend and actively participate in meetings, contributing proactively to health and safety, revenue management, cost control, and operational performance.
  • Champion sustainability, seasonality, and responsible sourcing wherever possible.
  • Continue to evolve Novotel Queenstown’s culinary identity and position it as a genuine expression of the Queenstown region.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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