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Service Corporation International

Provides funeral services, cemeteries, & cremation

Market Sales Manager

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMiami, FL, USA$180k - $260kIn-person

About the Job

Requirements

  • High school diploma or equivalent is required; a bachelor's degree is preferred.
  • At least 5 years of sales management experience in the cemetery or funeral industry is required.
  • Sales Counselor and sales supervisory experience is preferred.
  • Experience presenting, training, coaching, and motivating salespeople and sales forces is a plus.
  • A valid state or province driver's license with a good driving record is required.
  • An insurance license is required where prescribed by state or province law and the relevant state board.
  • Working knowledge of a Windows-based personal computer environment and Microsoft Office applications is required.
  • Knowledge of customer relationship management systems is a plus.
  • The ability to maintain confidentiality is required.
  • The ability to work beyond standard business hours when necessary to serve customers is required.
  • The ability to set challenging but achievable goals for employees is required.

Responsibilities

  • Meet and exceed established location sales quotas.
  • Ensure Sales Counselors use methods set forth in training manuals while observing company policies and procedures.
  • Provide initial and ongoing sales instruction so Sales Counselors meet or exceed customer needs.
  • Manage Sales Counselors and act as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and customer service delivery.
  • Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community.
  • Analyze and remain aware of competitor pricing.
  • Plan and participate in community events designed to develop prospects and heighten awareness of the location.
  • Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS and applicable state, provincial, or federal laws.
  • Approve all discounts offered to customers.
  • Prepare reports demonstrating compliance with financial controls.
  • Maintain marketing materials, training manuals, sales equipment, and other sales supplies.
  • Ensure sales programs, incentives and awards, and sales presentations are budgeted, approved, and conform to company policies.
  • Maintain sales rooms and offices in a clean and orderly condition to provide a professional atmosphere for Sales Counselors and the public.
  • Ensure all Sales Counselors follow the Code of Conduct and obtain proper licensure.
  • Ensure sales practices comply with federal, state, provincial, and local regulations.

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1962

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