Learning Experience Designer
JP Morgan Chase
Learning Experience Designer
JP Morgan Chase
Runs a consumer bank and an investment bank
Build learning experiences people actually want to use. In this role, you’ll turn real business needs into modern, performance-focused learning that’s practical, engaging, and accessible. You’ll create video-first content, interactive modules, and simulation-style practice that helps learners build confidence on the job. You’ll experiment with emerging tools and workflows to prototype quickly while maintaining strong standards for accuracy and quality. If you enjoy moving from idea to working prototype and refining through feedback, this role offers meaningful impact and creative range.
As a Learning experience designer, multimedia and interactive in the service talent enablement team, you will design and build learner-centered multimedia and interactive experiences that support performance and engagement. You will partner with stakeholders and subject matter experts to translate complex content into clear, practical, visually compelling learning assets. You will own the work end-to-end, from discovery through launch readiness, using artificial intelligence (AI)-enabled workflows to accelerate prototyping and iteration while maintaining high standards for accuracy, accessibility, and craft.
Job responsibilities
Required qualifications, capabilities and skills
Preferred qualifications, capabilities and skills
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
Runs a consumer bank and an investment bank
JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.
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