Full-Time

Account Manager

Posted on 8/21/2024

Stylitics

Stylitics

51-200 employees

Personalized outfit recommendations for online shoppers

Consumer Software
Consumer Goods

Compensation Overview

$70k - $127kAnnually

Mid

New York, NY, USA

Position is hybrid, requiring some in-office presence.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Management
Marketing
Business Analytics
Data Analysis
Requirements
  • Bachelor’s Degree from an accredited college or university in Fashion Merchandising, Business Management, Marketing, Communications, or other related fields
  • 3+ years of account or project management experience within the B2B SaaS/E-commerce industry, retail expertise is a bonus
  • Experience in creating customer Success Plans and building strategic roadmaps with customer stakeholders to achieve business objectives
  • Familiarity with retail and business analytics
  • Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations
  • Strong problem-solving, attention to detail, organizational, and time management skills along with demonstrated strategic thinking abilities
Responsibilities
  • Manage a portfolio of approximately 10-15 accounts and develop strategic account roadmaps with senior customer stakeholders that will achieve their business objectives, accelerate time to value, and demonstrate the value of Stylitics solutions
  • Serve as the subject matter expert by providing guidance to customers through data insights, market trends, and product solutions to drive adoption strategy and maximize business value
  • Be accountable for customers’ overall success with Stylitics, including renewal readiness, customer health, satisfaction, and business impact; have a strong understanding of key financial metrics (CARR, NRR, GRR)
  • Anticipate at-risk clients or user churn and collaborate with the relevant internal teams to devise corrective action plans
  • Work closely with the Sales, Client Operations, Styling, Product, and Engineering teams to deliver on client objectives and ensure deliverables are met
  • Deliver all monthly analytics reports to assigned accounts
  • Centralize and manage all client-related information using tools available

Stylitics improves online shopping by providing personalized outfit recommendations, helping retailers boost sales through upselling and cross-selling. The platform includes features like 'Ways to Wear it' and a mix-and-match tool, allowing shoppers to customize their looks. Retailers can also create engaging landing pages quickly, enhancing product visibility and customer interaction. Stylitics operates on a business-to-business model, offering its services to top retailers worldwide.

Company Stage

Series C

Total Funding

$96.3M

Headquarters

New York City, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

1%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for shoppable content aligns with Stylitics' offerings.
  • The 'Get the Look' feature boosts product discovery and conversions.
  • Juliana Prather's appointment as CMO may enhance marketing strategies.

What critics are saying

  • Competition from BigCommerce could lead to market share loss.
  • Integration challenges from Wide Eyes acquisition may disrupt operations.
  • Reliance on AI makes Stylitics vulnerable to rapid tech changes.

What makes Stylitics unique

  • Stylitics offers AI-powered virtual closets for personalized ecommerce experiences.
  • The platform provides unique mix-and-match tools for interactive shopping.
  • Stylitics' acquisition of Wide Eyes enhances its visual AI capabilities.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

401(k) Company Match

Unlimited Paid Time Off

Commuter Benefits

Gym Membership

INACTIVE