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ModivCare

Tech-enabled non-emergency medical transportation

HR Generalist 2

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USA$60.8k - $82k

About the Job

Requirements

  • Three or more years of Human Resources experience, or an equivalent combination of education and experience.
  • Working knowledge of local, state, and federal employment laws, including the Family and Medical Leave Act, Fair Labor Standards Act, Occupational Safety and Health Administration requirements, Americans with Disabilities Act, and wage-and-hour requirements.
  • Conflict resolution and mediation skills.
  • Strong interpersonal, time-management, and change-management skills.
  • Ability to interpret Human Resources policies.
  • Strong personal computer skills, including Microsoft Office and Human Resources systems experience.
  • Ability to meet deadlines and work in a fast-paced environment, adapt to change, and solve problems.
  • Ability to maintain integrity, discretion, confidentiality, attention to detail, and manage multiple tasks flexibly.

Responsibilities

  • Provide Human Resources support for a defined group, emphasizing employee relations, engagement, retention, efficiency, and customer support.
  • Coordinate, train, and administer Human Resources programs, processes, activities, and policies, and participate in implementing programs in partnership with corporate initiatives involving leadership development, compensation, benefits, compliance, employee relations, training, and health and safety.
  • Advise a defined group on changing workforce needs, engagement, and Human Resources initiatives.
  • Support compliance with employment laws and corporate Human Resources policies, procedures, and guidelines.
  • Assist with employee-relations initiatives to promote a positive work environment and consistently address employee-relations issues.
  • Assist management in identifying causes and recommending solutions to improve job satisfaction, reduce turnover, and enhance employee morale.
  • Maintain employment records and ensure timely and accurate data entry.
  • Provide employee benefits orientation and enrollment for new hires, and management training for new management staff, as needed.
  • Investigate and help resolve reports of workplace harassment, discrimination, or other alleged illegal activities impartially and promptly.
  • Coach and counsel first-line managers to strengthen their leadership skills.
  • Support company policies, procedures, programs, and employee training to promote consistent application and compliance with employment laws and Human Resources policies.
  • Assist with termination preparation, obtain required approvals, and complete exit paperwork.
  • Administer unemployment claims and represent the company at unemployment hearings, as needed.
  • Analyze trends in turnover, workers’ compensation, employee grievances, Equal Employment Opportunity Commission charges, and other Human Resources key performance indicators; recommend and implement improvement measures.
  • Prepare internal employee communications, as needed.
  • Support a union-free environment and positive employee morale, job satisfaction, and attitudes toward management and company goals.
  • Identify training needs to improve management competency and employee understanding of company benefits.
  • Assess future employment needs and challenges using historical data, employment trends, and awareness of the local and regional employment climate.
  • Lead projects and perform other assigned duties.
  • Travel for business occasionally, as required.

Desired Qualifications

  • A bachelor's degree.

About the Company

ModivCare

Tech-enabled non-emergency medical transportation

ModivCare provides non-emergency medical transportation (NEMT), personal care, and remote monitoring services using a technology-enabled platform. It coordinates ride logistics and care services so underserved populations can get to medical appointments and receive in-home support and monitoring as part of a connected care ecosystem. The company leverages its legacy logistics network (LogistiCare) and expanded services to bridge gaps between patients and healthcare, particularly for those with mobility or access challenges. Compared with competitors, ModivCare combines transportation management with in-home assistance and remote patient monitoring under one framework, focusing on serving vulnerable communities with scalable tech-enabled care solutions. The goal is to improve access to care, ensuring people can attend appointments and receive ongoing support, thereby connecting patients more effectively to the healthcare system.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Denver, CO
Founded
1986

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