Marketing Operations Specialist - Alfred Music

Peaksware · Boston, United States (Hybrid) · Full-time · Posted 2026-10-16

Salary: USD 68,550–114,250

Workplace: hybrid

Department: Alfred Music

Description

General Summary

The Marketing Operations Specialist owns the marketing technology stack for Music Brands. You are the system owner for HubSpot, the person who makes sure our marketing and CRM data is accurate, and the one who turns that data into reporting marketing and sales actually trust.

Working closely with the Sr. Director of Growth, you build the automation, attribution, and reporting infrastructure behind campaigns across MakeMusic and Alfred Music. You partner regularly with Digital Marketing, Content Marketing, and Sales.

You are a continuous learner who treats messy systems and unanswered questions as opportunities to improve, and you value input from team members at all levels.

You will work directly with the Digital Marketing, Sales Team, and Product Marketing Team Members, amongst others. This position reports directly to the Sr. Director of Growth.

This role is a hybrid position requiring 3 days per week (Tues/Wed/Thurs) in in our Seaport office.

Key Responsibilities

HubSpot and Martech Ownership

Serve as primary administrator and system owner for HubSpot across Music Brands, including Marketing Hub, Sales Hub, and CMS
Build and maintain workflows, email sequences, forms, landing pages, lists, and lead nurture programs
Own HubSpot data architecture: custom properties, lifecycle stages, deal pipelines, record associations, and data hygiene standards
Own campaign and attribution setup, including UTM governance, campaign objects, source tracking, and multi-touch attribution reporting
Manage integrations across website(experience with wordpress and shopify is a plus), ecommerce, product and trial signup flows, BI tools, and third-party vendors, and validate that data passes correctly end to end
Develop and maintain lead scoring and qualification models to prioritize sales outreach

Reporting and Analysis

Build and maintain reports and dashboards in HubSpot, Google Analytics, and Sigma that give marketing, sales, and leadership a shared view of funnel performance
Track and analyze traffic, trials, lead generation, conversion rates, customer acquisition cost, and pipeline contribution to surface trends and opportunities
Reconcile data across GA4, Google Search Console, HubSpot, and the data warehouse, resolving discrepancies before they reach stakeholders
Proactively communicate performance insights to marketing, sales, and executive stakeholders

Campaign Execution and Optimization

Partner with marketing teams to execute multi-channel campaigns across email, web, social, and paid
Run A/B and multivariate tests, including test design, traffic splits, deployment, and results analysis
Monitor campaign performance against KPIs and adjust based on what the data shows

Process and Technology

Identify inefficiencies in marketing processes and implement solutions that streamline workflows
Document processes and best practices so the team can operate without single points of failure
Evaluate new marketing technologies, manage vendor relationships, and ensure the existing stack is fully utilized

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

3+ years in marketing operations, with hands-on HubSpot administration as a system owner rather than an end user. Marketing Hub and Sales Hub both required.
Demonstrated experience building reports and dashboards in a BI tool such as Sigma, Looker, Tableau, or Power BI, including working with warehouse data (Snowflake, BigQuery, or similar)
Advanced proficiency in GA4, Google Tag Manager, and Excel or Google Sheets (pivot tables, lookups, modeling)
Experience troubleshooting data flow between marketing, CRM, ecommerce, and product systems
Experience with A/B and multivariate testing and using AI tools such as Claude Cowork or OpenAI Codex
Working knowledge of HTML and CSS for email templates and landing pages, and experience with CMS platforms
Understanding of SaaS business models and the customer lifecycle
Strong project management skills and a track record of delivering on time
Clear written and verbal communication, including with senior stakeholders

Desired Qualifications:

Demonstrated ability to take ownership and accountability, and act on goals and objectives
Self-starter, high-energy, with creative problem solving abilities and the ability to execute on business objectives
Strong teamwork and interpersonal skills
Demonstrated ability to work effectively with diverse teams
Proven business communication and writing skills with demonstrated ability to communicate with key corporate executives, co-workers, and industry contacts in a professional manner

If this role appeals to you and you believe you could grow into it, we would rather hear from you than have you rule yourself out.

All applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or length of time spent unemployed.

Benefits

Compensation

We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550 - $114,250. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. In addition to base salary this position will be eligible for an attractive performance based variable compensation plan.

Benefits and Perks:

Health

We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program.
Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available.

Disability and Life

We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D.
Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available.

Additional

We offer a 401(K) including a company match.
We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources.
Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers.
Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees.
Access to our onsite Music and Podcast Studio.

If you require a reasonable accommodation to review our website or to apply online, please fill out our Candidate Accommodations Request Form.

Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states.

Recruiting Agency Notice: We do not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or our employees. We are not responsible for any fees related to unsolicited resumes.

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Peaksware

Marketing Operations Specialist

About the Job

Requirements

Responsibilities

Desired Qualifications