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Delivery Hero

Global online food delivery marketplace

Logistics Manager

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeManagua, NicaraguaNo salary listedHybrid

About the Job

Requirements

  • The candidate must have graduated in Business Administration, Economics, Industrial Engineering, or a related field.
  • The candidate must have at least three years of work experience in operational management or coordination roles.
  • The candidate must have advanced Excel proficiency and solid SQL knowledge for data analysis and decision-making.
  • The candidate must have prior experience leading and developing work teams.

Responsibilities

  • Lead the comprehensive strategy for acquiring and retaining delivery workers and improving their experience by designing competitive value propositions for the fleet.
  • Plan, manage, and control the annual and monthly budget for operational logistics costs, including delivery costs, equipment, and prevention of uncollectible amounts.
  • Monitor key performance indicators daily, including CPO, delivery times, failure rates, and service levels, to ensure operational efficiency.
  • Serve as the key liaison and point of contact with local and regional teams to coordinate resolution of operational incidents and continuous process improvement.
  • Analyze labor-market and industry trends to anticipate fleet needs and develop data-based incentive plans.

Desired Qualifications

  • Knowledge of Office tools, artificial intelligence, and data-analysis dashboards is valued.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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